The house was nice and spacious. It was mostly clean. One bath towel had what looked like a faded blood stain on it, but other than that it was clean. The only significant problem we had was with the pool. We paid for heat ahead of time but it didnt work when we got there. I called and they said it passed inspection earlier but they would send someone in the morning. In the morning they confirmed that the heat was not on. They turned on the hottub for us (though with little kids that wasn't what we wanted). It wasnt till the 3rd day (out of 5) of our stay that we had the pool heated. I know they said it was because there was cold weather but once they turned on the heat, the water did heat up relatively quickly. It was disappointing because the reason I chose this company (which was more expensive than some of the others) was because I had hoped to avoid problems like this.