There are two Visitor Information Centre locations in Banff: the primary location at 224 Banff Avenue, and the Information Desk at the Banff Heritage Railway station located at 327 Railway Avenue. The Visitor Information Centre in Lake Louise is located in the Samson Mall. At these locations, the friendly staff can help you plan all aspects your trip. There are two separate organizations that provide services at the Visitor Information Centres: Banff Lake Louise Tourism and Parks Canada.

Banff Lake Louise Tourism is the Destination Marketing Organization for the area. The Visitor Experience Specialists provide information on activities, dining, attractions, accommodation and events. For more information, please visit

Parks Canada Visitor Services Attendants provide up-to-date park information, hiking and biking maps, fishing permits, backcountry reservations, trail, avalanche and road reports. For more information, please visit