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Reviewed 15 June 2018 via mobile

Not a great stay though, maybe we had too much expectations. The property is old. Check-in did not happen smooth eventhough it was a simple FIT booking. Food needs improvement, menu was very sad. The menu combination was pathetic. However the staff tried to help us a little but it did not work though.

Stayed: June 2018, travelled as a couple
Thank NithyaRamnivas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Munnar, responded to this reviewResponded 27 June 2018

Dear Sir/Ma’am,
Namaste!

We are regretful that you did not enjoy your stay at Sterling Munnar. We have raised a concern about your feedback with the Resort Management Team and we assure you that steps have been taken to expedite the check-in process and enhance the dining experience. We request you to consider this experience as an aberration and give us another opportunity to delight you with our best-in-class hospitality and scrumptious food.

Sincerely,
The Sterling Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2018

I have stayed here for 2 days. Room was clean and have nice view. hotel lawn is really big and it will take you almost 10-15 min to roam around its lawns. i have taken breakfast over here which was included in my room cost. food taste was fine and menu was also fine.

Stayed: July 2017
3  Thank santosh050277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Munnar, responded to this reviewResponded 15 June 2018

Dear Sir/Ma'am,
Namaste!

We are grateful to your earnest feedback of your vacation at Sterling – Munnar.
We are excited to know that our highly rated rooms could add much joy to your stay. Thank you for liking our breakfast menu.
We await the chance to host you again in the near future.

Sincerely,
The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018 via mobile

Really it was so nice place.. Everything is perfect in this hotel.. I like mostly welcome deal by Miss. Anu on reception. Her way to talk very calm ND good.. All Staaf also very well known..i would like to come again ND again on same place in munnar. Food preparation was also very well taste. Service of rooms is fine.. really thanks alot sterlling munnar.. I would like to thanks alot again all staff of hotel nd anu also.. Miss u all.

Stayed: June 2018, travelled with friends
3  Thank Sukhwinder Sing... J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Munnar, responded to this reviewResponded 14 June 2018

Dear Sir/Ma'am,
Namaste!

Holidaying with friends has its own fun and we are glad that you enjoyed yourself at Sterling – Munnar
Thank you for commending our staff members. They would be delighted to know that they could make you feel welcomed and at ease. Additionally, we are glad that we could impress your palate with our culinary delights.
We await the pleasure to host you again in the near future.

Sincerely,
The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2018 via mobile

It was really a nice place to stay.. i liked the staff courtousness and friendliness dint find any difficult in check in and check out. We enjoyed our stay mostly in the resort. Chill climate, calm enviro,good entertainments, friendly ppl around all together it was a wonderfull trip. Awaiting to visit soon

Stayed: June 2018, travelled with family
4  Thank Bamini P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Munnar, responded to this reviewResponded 13 June 2018

Dear Sir/Ma'am,
Namaste!

It was a pleasure to host you at Sterling – Munnar.
Thank you for commending our staff members. They find immense pleasure in rolling out the red carpet to valued guests such as you. We are glad that you enjoyed the scenic ambience of our resort.
We await the pleasure to host you again in our resorts located pan-India.

Sincerely,
The Sterling Holidays Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018

hi just went in may property is reasllly nice but management is not at all good dont suggest to go for lomg just gio 2 days as nothing much is there but there r many other choices food no way dont even think it and worst part veg and non veg together so take care

Stayed: May 2018
2  Thank Amleisure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Sterling Munnar, responded to this reviewResponded 22 June 2018

Dear Sir/Ma’am,

Namaste!

Thank you for sharing your review of Sterling Munnar. We are concerned that you are not satisfied with your resort experience and our Resort Management Team has noted your feedback. Here, we would also like to clarify that we take extra care to keep vegetarian and non-vegetarian preparations separate.

We look forward to having you at our resorts again soon.

Sincerely,

The Sterling Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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