Just spent some holiday time with family at Sterling, Munnar. Check in was difficult with long waiting owing to internal communications gaps.Room stay was average with expectations not being fully met - hot water was an issue, no telephone internal directory in room, menu looked sub normal, however, all services were prompt. Best part of the stay was the good food buffet spread for breakfast and dinner and the extremely courteous staff at the restaurant - specifically mention the name of Mr Ratnakar and Mr Sachin.Front desk assistance and support was so so and particularly felt good with some caring staff - Ms Anu for instance.
Take care of a few things as I mentioned and the stay I'm sure would be a far richer experience..More
- Free Parking
- Breakfast included