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Reviews (1,369)
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21 - 26 of 1,369 reviews
Reviewed 30 May 2018

We stayed here for 2 nights - comfortable room stay, service with a smile and seemed genuine - this is THE differentiator for this property..its people. We did not even bother going into munnar due to roadworks and as such were here to relax. Spent a day visiting some sights and doing the Kathakali/Kalari show in the evening - this show was splendid and should not be missed..its a 3 min drive from resort.

Coming back to the property - I would not go back here again just due to the value proposition. Given its a timeshare property - its fully booked all round the year, the buffet for B/F, Lunch, Dinner can get quite crowded given the space available. While they have a good spread of food - quality is not top notch. Room service is almost non-existent, 2 mornings in a row we asked for coffee/milk to be served for the kids - this never came - again as its a timeshare, they probably expect us to use the kettle in the room to make one ourselves. We went for evening coffee into the sterling timeshare property which is next to this one - property looked much better in the inside while i cannot comment on anything else. The other disadvantage for this property is the crowding on the outside of the lobby...cars, vans parked all around with very little room for anything else.

Would not give more than 2 to 3 stars for the overall experience, however, the people here were quite service oriented and this stood out.

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ramdasshree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra Munnar, responded to this reviewResponded 31 May 2018

Dear Ramdasshree,

We value your feedback!

While we're happy you appreciate the service by our staff, we regret that the food, room service and amenities did not meet your expectations at the Munnar resort. Kindly be assured that your feedback will be shared with the resort team to ensure that corrective measures are taken.

We hope to see you soon at our other resorts for a better experience.

Regards,
Team Club Mahindra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018

This resort is some distance away from the Munnar city. The whole range is so beautiful, always surronded by clouds, completely breath taking. The rooms are great, service is professional and staff goes beyond their ways to make you feel comfortable.

Stayed: May 2018
Thank Mandira D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra Munnar, responded to this reviewResponded 29 May 2018

Dear Mandira,

Thank you for sharing your experience with us!

We're truly delighted to learn of your wonderful stay at the Munnar resort. It's nice to know that you loved our hospitality and we will surely convey these kind words to our team as well.

Looking forward to having you with us for many such incredible holidays.

Regards,
Team Club Mahindra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2018 via mobile

It’s a good sized resort. Rooms are available in Hotel Units, Studio apartments, 1BR, 2BR. Hotel units are not great. However, 2 BRs on the higher side of the resort are just great with valley and lake views. Food here just expensive. B/f ₹.610, Lunch: 890 Dinner: 990. Children below 12 are charged 50%. The menu for the dinner is quite heavy. Similarly for the break fast. Lunch menu is often ordinary as many of the guests go out during the day for sight seeing.

Reaching this hotel is a big task. Often you won’t get mobile connections except BSNL. Road widening works are also under construction so it will take easily another 1 year or so for them to be fully ready.

Nearby attractions are 1. Kathakali and Kalaripayattu performance by artists nearby the resort. 2. Yaanai Irangal dam 3. Kozhukkumalai trekking 4. Seethadevi Lake and forest walk 5. Munnar town @20 km. nothing much.

Inside the resort, lot of entertainment activities available at the clubhouse. Good amount of parking available for the cars.

Stayed: May 2018, travelled with family
Thank Padma Veeraragh... B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra Munnar, responded to this reviewResponded 27 May 2018

Dear Padma Veeraragh,

Thank you for this review!

We're happy to know that our hospitality met your expectations at the Munnar resort. It's great that you had fun indulging in the resort activities. We will surely pass on your kind words to our staff as well.

It was lovely hosting you and we look forward to creating many such fun-filled holidays on your next visit.

Regards,
Team Club Mahindra

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Reviewed 24 May 2018 via mobile

The staff of Club Mahindra think they are doing members a favour when a request or a service is requested for.

The whole concept of being a time share member is a SHAM. They promise so much and as the years progress - inversely proportionate is the customer service levels.

I wouldn’t recommend Club Mahindra membership to anyone.

Stayed: May 2018, travelled with family
1  Thank Mayeuri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra Munnar, responded to this reviewResponded 25 May 2018

Dear Mayeuri,

We are disappointed to hear about this. Please share your membership ID and registered contact number with us via Facebook Inbox so that we can have our Member Relations team reach out to you and address this.

Regards,
Team Club Mahindra

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Reviewed 22 May 2018

VIEW from the rooms are the highlights of the entire stay. We could go on for hours just staring at the mountians in the distance and those vivid plantations right in front. Perfect place to getaway from the chaos of city life and work. Plenty of things to do within the resort itself for days together. We spent almost 3 days just going around the property, getting involved in various games,entertainment,delicious food by the resturaunts,coffees at there cafes, hours and hours into the green feilds,forests and plantations around. Rooms are undoubtedly well maintained, perfect quality, required privacy and great service standards.

Room Tip: The ones at the last line coz they have better views instead of those inbetween other rooms.
  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank ShruthiRao09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra Munnar, responded to this reviewResponded 22 May 2018

Dear Shruthi,

We appreciate you taking the time to review us!

It's a pleasure to hear that you had an excellent time at the Munnar resort and enjoyed the scenic beauty of the place too. We always strive to create memorable experiences for every member and we're glad you witnessed it.

We look forward to hosting you again for another delightful stay with us.

Regards,
Team Club Mahindra

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