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Reviewed 15 December 2017 via mobile

This was our first time here at the Whala! Bocachica and it was through a friend recommending it.
We received excellent service from the moment we arrived.
The customer service was very friendly and welcoming especially from Valerio, he made sure we had everything we needed. Nothing was too much trouble.
The hotel was nice and very clean, the food was lovely.
The Beach was picturesque, just what we needed.
Very sad to be home however we are definitely coming back.
We had a great holiday and I would definitely recommend this hotel.

Stayed: December 2017, travelled with friends
2  Thank melissagillen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017

We booked two nights on Don Juan Hotel (know called Whala! Boca Chica) on Expedia. When we arrived they did not recognize our booking, they even didn't have us on their system. The worst thing was that their staff didn't do anything to help us, they told us they did not have space available and that we were on our own.

  • Stayed: December 2017, travelled with family
    • Value
    • Rooms
    • Service
6  Thank Fernando P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2017 via mobile

After a horrible 2 nights at Bellevue Dominican Bay, we decided to celebrate my birthday at Whala! Boca Chica (formerly Don Juan Resort).

Arrived at 2pm for check in and it was crazy! . Cubans, Dominicans, Americans, Chileans, Europeans all trying to check in.....it was a mess . We totally expected everything to go wrong. We got through and after 2 hours and 1 room change out of our two rooms, we settled in.

Whala! rooms are 100,000 times better than Bellevue!! More comfortable, beds are good, clean, love seat, and small refrigerator, jrecently painted and flat screens!! Have a cool beach vibe and nice size (superior room).

My wife and I were upgraded to an Ocean View which was great!!! Its my Birthday!!

The food (Lunch & Dinner) was fresh and wide variety. We had a fun dinner and waiters even served each table drinks.

*Our experience throughout the years ranges from Hostels, average to high end apartments, villas, 5 star hotels and resorts, Airbnb, bad resorts to mediocre.

Pool is clean and our 3 kids and grandma are happy and having a great time!! There are 6 of us, and everyone is happy.

so our first day gets a 80 out of 100. Boca Chica is a beautiful lively beach. Whala! is definitely right on the beach too! We love it. As a family we choose the smaller Whala Resort over Hamaca or Bellevue.

We will see how Dec 2nd goes......Birthday Celebration!!! So, Whala! gets a thumbs up.

Stayed: December 2017, travelled with family
3  Thank Carl J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago
Google Translation

  • Stayed: September 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfiya K, Servicio al cliente at whala!bocachica, responded to this reviewResponded 5 days ago
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Reviewed 1 week ago via mobile
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Stayed: September 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfiya K, Servicio al cliente at whala!bocachica, responded to this reviewResponded 1 week ago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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