In the internet was written I can cancel for free till a given date. My friend was absolutely against this place- because she thought it's to far from the center. I made the mistake and called directly to the Hotel, there I first found out which kind of people are working there. I couldn't cancel but book less nights, they said. Well, I also called the internet company and they guaranteed me it's canceld. When I arrived there they didn't change anything... nothing! It was still my first booking. They told me to call the boss on the next day... I did... I came back and explained the complicate story again, but they act like there's no problem. I asked "Do you understand me?". The answer was Yes, but they didn't do anything. On my third day I became really angry with the receptionist... I stood in this hotel for 3 nights- alone, but I payed 4 nights- the price for 2 people. I also asked if there's a better connection to the city center, he said no only the train... that's wrong the Princess Elisabeth Station is right around the corner there you can take the bus and the tram. The rooms have been okay- very small, very noisy. The receptionist who worked in the night was completly the opposite from the day time one! We had a good conversation, he was friendly and organised me a toothpaste... But I wouldn't recommed this Hotel- go to booking.com and find a Hotel for the same price, closer to the center and friendlier members or airbnb and you save a lot of money.
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