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5 - 10 of 419 reviews
Reviewed 10 October 2016

The hotel room was OK and the staffs were all very friendly. We have booked a half board and the meals were also good, all of us (my husband and my kids) found our favorite things. But because of the poor bathroom I won't go back to the hotel... very small and withtout enough space for the shower. Each time after taking a shower you have to put a towel on the floor, otherwise your feet get wet when you go to the toilet or wash your hands afterwards.

  • Stayed: August 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Sarichan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlotti H, Responsabile reception at Park Hotel Serena, responded to this reviewResponded 10 December 2016

Dear guest, thank you for your review. We are happy that you appreciated our cuisine and the friendlyness of the staff. We are really upset that the problem with the bathroom is a reason not to choose again our hotel. We have different types of rooms and some of them have a bigger bathroom with the shower box. We hope you will take into account this chance! Best regards

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Reviewed 8 June 2016

We stayed at the Park Hotel Serena with our two dogs and we were in a very spacious comfortable room with a balcony. The staff were excellent, very friendly and nothing was too much trouble. We will definitely stay there again. Thank you.

  • Stayed: March 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank T S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlotti H, Responsabile reception at Park Hotel Serena, responded to this reviewResponded 12 August 2016

Dear guests, thank you so much for your review! Pets are welcome at Park Hotel Serena, so we are waiting for you for the next holiday with your furry friends!

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Reviewed 13 October 2015

Very welcoming staff and helpful. This hotel is very quiet not far from the bus 4 that goes in 20 minutes to Rimini centre or to Bellaria. It has a nice swimming pool and a jacuzzi. Despite the bathrooms are small, the rooms are quite large. The price is very good for this kind of three stars hotel.

Room Tip: Most of the rooms are very quiet.
  • Stayed: September 2015, travelled solo
    • Value
    • Location
    • Service
Thank laureenofscotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlotti H, Responsabile reception at Park Hotel Serena, responded to this reviewResponded 19 November 2015

Dear Guest, we would like to thank you for your review! Our hotel is located in a good position and it's well served by public transports. We hope to see you again for your next holiday to enjoy the relax of our sunny pool!!

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Reviewed 9 August 2015

The Park Hotel Serena is situated in the Viserbella area of Rimini, north of the centre, and can be accessed by the local bus. The beach, where aqua aerobics can be enjoyed free of charge, Mon-Fri: from 11-12, is about 50m from the hotel. Beach chairs & umbrella can be booked through the hotel or directly at the beach. Think of an Italian beach - lots of chairs & umbrellas, plus vendors selling their fares “Coco Bella! Coco Bella!” – Well, if that’s what you’re looking for? Then, you’ve found it!

The Park Hotel Serena is just a few minutes' walk, a side street, from the main thoroughfare in Viserbella which has many restaurants, shops, funfairs for children, and the bus route. This area really comes to life at night as the main street is closed off to traffic from 8:30pm to midnight. You can stroll along here on a balmy night enjoying your gelati in a relaxed Italian fashion!
If you're looking for a place to stay, close to the beach, where the "Customer is King" in Rimini, then you have found the right hotel!! My husband & I were treated like Royalty! THANKS! They made us feel like we were in "Paradise"!
Various staff members can speak English, German & Hungarian, too, and all are very welcoming and friendly. The reception staff, in particular, Carlotta, Barbara & Paola (also a man, but I can’t remember his name), couldn’t have done more for us, so accommodating. We felt so much “at home” that we decided to change our schedule and extend our stay by one extra night - and didn't have to change rooms either!
The hotel has a lift and offers free wifi.
We booked B&B but saw the beautiful selection of typical Italian food that was being offered for half-board. It looked, and smelt, amazing.
Breakfast on the front veranda was a great start to our day. And what a feast for the eyes and pallet! Juices, fruit, yoghurts, hot food, a variety of pastries & Italian biscuits, cheese & a selection of ham, salami etc., and, wow, what an attractive sight to see a honeycomb propped up and the honey dripping into a dish! Then to notice a "vegan corner", too. Luciano, with his cheerful manner, kept all the guests entertained!
Although the room was fairly basic and very small (with a tiny bathroom) it was quiet, secure, and had a small balcony. (We hadn't planned on spending all our time there anyway!) The room had everything we needed from a safe to a/c. We were very glad to have air-conditioning as we were there in July which was so hot.
Guests can relax, swim in the outdoor pool or soak in the Jacuzzi, at the back of the hotel - under the supervision of a lifeguard. There, Rita, with her great smile, will serve you espresso, ice creams or a fabulous traditional Italian snack!
There are different parking possibilities: from free (on the public street), near the hotel, to €5 or €10 per day.

This was our first time here & I certainly would recommend the Park Hotel Serena.

We liked it so much we are planning to stay there again in the, hopefully, not too distant further,….or at the latest, next year.

Looking forward to seeing everyone again!
Ciao (Viser)Bella!

  • Stayed: July 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Michele L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2015

Firstly, the staff are superbly helpful and friendly, they recommended restaurants, booked taxis, helped us with absolutely everything . They made us feel welcome as soon as we stepped in.
It is a very family orientated hotel and the area itself (Viserbella in Rimini) is also very family orientated, so generally quite safe (however, it is roughly a 20 minute car journey to the city centre, but that wasn't a hassle). It should be emphasized that the hotel is full of families - but this is good as it indicates that the hotel is generally quite safe and very accommodating.
The pool is clean, the complimentary breakfast buffet has a good range and an excellent standard. The hotel itself is very clean, and compared to the other hotels in the area, it seemed like the best one as it included everything.
It is a minute walk away from the beach, and near many restaurants, with excellent prices.
I would recommend staying at this hotel, then getting the bus into the town centre as it is cheaper.
Ultimately, this hotel is definitely worth it as it includes everything and has an amazing standard.

Room Tip: You can request a sea-view, but I was fine without. Each room comes with a balcony.
  • Stayed: July 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Sahra K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlotti H, Front Office Manager at Park Hotel Serena, responded to this reviewResponded 26 September 2015

Dear Sahra, we thank you soooo much for your review and to have prized us with "the best hotel in the area"!!! Viserbella is a quiet neighbourhood of Rimini, where people can go out and be safe even at late night. This is why it's a family oriented location but at the same time it's very easy to reach the centre for who wants more nightlife. Rimini offers really a lot of opportunities to have fun and we are always ready to help people in organising their holiday. All our staff send you a friendly hug!

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