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HolidayInn.com
AU$178
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AU$178
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Kate L
Sydney, Australia
Not up to usual IHG standard
2.0 of 5 bubblesReviewed 19 Nov 2022via mobile
Totally agree with previous contributor. No recognition if IHG status, hubby is diamond, no usual upgrade. Extremely basic room. Front desk was extremely lacking, especially this morning, not even eye contact this morning as she took the key from me.
Date of stay: November 2022Trip type: Travelled as a couple
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Reviewed 14 November 2022

Several issues:
- Absolute disgrace 5 days after my stay I am still chasing after a tax invoice despite repeated attempts trying to get one
- No IHG elite recognition, no breakfast for diamond elites members, no welcome drinks (even the airport HIE does a better job), no restaurant or in-room dining
- Still trading as "Discover Bondi Junction"
- Cost cutting measures in place, i.e. using some random al-cheapi made in china soap and shampoo as bathroom amenities

Best to avoid for a business traveller. Plenty of better options including HI Potts Point and Four Points by Sheraton in the same price bracket.

Date of stay: November 2022
Trip type: Travelled on business
1  Thank Vacationer83221
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fatih Atilgan, General Manager at Holiday Inn & Suites Sydney Bondi Junction, responded to this reviewResponded 15 November 2022

Hi Vacationer83221,

We sorry about your experience, our restaurant will be ready in couple of months but, instead of drink voucher, we are providing welcome amenities and bonus points for IHG members.

Thank you for your feedback again,

Best Regards,

Fatih

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2022 via mobile

Great service and check in experience from reception. Nice clean rooms. Close to shopping centre and food options. Easy drive parking no hassle. Thanks Michelle and Faith from reception.
20 min walk or 5 min bus ride to Bondi beach and 10 min ride to CBD. Highly recommend for business trips.

Date of stay: October 2022
Trip type: Travelled on business
Thank robertyenice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fatih Atilgan, General Manager at Holiday Inn & Suites Sydney Bondi Junction, responded to this reviewResponded 17 October 2022

Hi Robertyenice,

Thank you for your time review us. Your feedback really appreciated,

Best regards and hope yo see you again,

Fatih

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2022 via mobile

What a fantastic find. Last weekend we held our daughter’s 21st birthday party nearby. To save driving back to Wahroonga we chose to stay here.

The rooms we clean and modern. Each room had a very modern kitchenette, 2 burner stove, microwave, tiny dishwasher and decent fridge. It was quiet and temperature control excellent. The bed was a little uncomfortable.

The staff are lovely. If you need a toaster in your room, just ask.

Date of stay: August 2022
Trip type: Travelled with family
Thank Ginny F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FAtih Atilgan, General Manager at Holiday Inn & Suites Sydney Bondi Junction, responded to this reviewResponded 4 August 2022

Hi Ginny,

Thank you very much for your feedback, hope to see you again,

Regards,

Fatih

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2022 via mobile

Great central location to stay when in Sydney. Closed to sporting venues at SCG, and Bondi and Coogee Beach’s and Bondi Junction shopping on the doorstep.
Rooms are clean and well appointed and parking is available on site at a reasonable cost.
Very reasonable prices and very polite and helpful staff.

Room tip: On-site parking and handy to public transport
Date of stay: May 2022
Trip type: Travelled as a couple
Thank roberthP6062NK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FAtih Atilgan, General Manager at Holiday Inn & Suites Sydney Bondi Junction, responded to this reviewResponded 4 August 2022

Hi RoberthP6062NK,

Thank you for your time to review us. Hope to see you again here at Holiday Inn Bondi Junction,

Regards,

Fatih

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2022 via mobile

Stayed mid April.

I moved from Meriton to Holiday Inn and what a great decision it turned out to be. I booked Meriton under the impression it was a luxury accomodation so booked the Holiday Inn over the weekend to save some cash. In hindsight I should have booked the entire stay at the Holiday Inn!

The staff were all so friendly and the check in process was seamless.

The rooms are exceptionally clean and have everything one needs.

The 3 day stay was faultless and I really liked the peaceful atmosphere.

I also took advantage of their free laundry service and did all my washing before leaving.

Would not hesitate to stay here again.

Puts Meriton who charge a lot more to shame.

Regards
Dave

Date of stay: April 2022
Trip type: Travelled solo
Thank davestevens1234567
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front Office Manager, Guest Services / Front Office at Holiday Inn & Suites Sydney Bondi Junction, responded to this reviewResponded 2 May 2022

Hi Davestevens1234567,

Thank you so much for taking the time to provide your feedback from your recent stay with us.

I am so glad to hear you had such a great stay with us, and we hope to get the chance to welcome you back soon.

Kind regards,
Danielle
Front Office Manager

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