I came here 5 years ago and have vowed to go back again. I finally did on 1st January 2018 after persuading my friend it was great.
Roll forward 5 years and wow what a difference and not for the better. This was such a disappointing holiday. The food was incredibly poor and in many cases questionable about whether it was safe to eat. Left out on display far too long with no temperature control and quite frankly inedible.
The Al a carte restaurants gave some reprieve over the 2 weeks where at least in 3 of them the food was lovely.
The Beer Garden was our salvation as fresh tapas was cooked on demand thank god and the staff there were bloody great.
The rooms were tired and the beds smelled damp and fusty. I removed a pillow case and wished I hadn't as the fifthly pillow underneath was shocking, I did not dare look any further.
Thomas Cook resort reps distinctly underwhelming.
I have reported all of this to Thomas Cook on my return and declined a voucher from them. I do not want compensating I want them to work with the hotel to get it back to the beautiful place I visited 5 years ago.
At this time I would say avoid, it's the Caribbean equivalent to BUTLINS. More
- Free Parking
- Breakfast included