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All reviews business trip nice hotel outdoor track room service floor gym wifi speed mall
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Reviewed 17 October 2017 via mobile

Stayed for business. Big clean rooms with good amenities. Bed was firm and the room was well cared for.

Always love the European influenced showers. Large with lots of slate on the walls and floors and big glass surrounds.

Housekeeping was as good as you'd expect and kept the room in tiptop shape.

Access to the hotel proved a little tricky as the road was shut down for a festival or some sort of street fair. Lots of tents and semis parked presumably waiting to unload. Not much the hotel could do about that, but better signs or notifications when checking in would have helped.

Would definitely stay again.

Date of stay: October 2017
Trip type: Travelled on business
Thank TangledWeb_Unwoven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

Hotel very clean with a good restaurant. Wi-fi service very good and silent rooms. It's available a good gym, and a open circuit for jogging on the terrace. There are also sauna and hamman, but this is not a good service. You have to reserve it in advance and, even there is enough space for 4-5 people at the same time, the staff allow only one person at time, so, unless you are lucky, you have to wait for your turn.

Date of stay: October 2017
Trip type: Travelled on business
Thank Gimman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Crowne Plaza Mexico City North-Tlalnepantla, responded to this reviewResponded 24 October 2017

Dear Gimman,

Thank you for your recent stay with us and reviewing our property. I am very glad you liked the cleanliness of our hotel and our WiFi services. On the other hand, I am sorry for the shortfalls you have experienced in our Spa and sauna area. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide.

Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2017 via mobile

service was excellent of all the staff members from check in to out
room great all fresh and modern
also have in top 7th floor a self service executive floor
lounge bar sangria was great also different to spain and rib eye taste good too
go for it

Date of stay: August 2017
Trip type: Travelled on business
Thank bumsii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017

Excellent hotel in city center . Neat & clean, spacious & neat rooms. All the hotel staff spoke English . Check-in & check-out was a breeze. Breakfast is awesome with lot of options , cannot go wrong with that.

Room tip: Good room, very nice breakfast
Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank 112dheerajn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017

The wifi has gotten so much better that my company has started having off site meetings at the hotel. Easy to get on the wifi and to order food and drinks during the day or in the evening. The business are is just off the bar if you wish to have drinks.

Room tip: The higher floors are more quite because they are up above the traffic.
Date of stay: July 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Doug361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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