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tarielleau
Melbourne, Australia

Breakfree Alexandra review

4.0 of 5 bubblesReviewed 17 Mar 2024
If you are a solo traveller, don't book the studio suite, it's way too small.
Make sure your air con is working, mine kept turning off all the time.
The pools are fantastic. The staff are wonderful and very helpful.
Unfortunately breakfast is not available at this hotel but plenty of options nearby.
Date of stay: February 2024
Room Tip: Pool gets crowded in the afternoon so recommend a morning swim. All of the pools and the spa are...
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (1,949)
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9 - 14 of 1,949 reviews
Reviewed 17 March 2024

Loved the facilities at the hotel. The Lagoon pool is fabulous winding its way through this tropical resort setting. The two heated pools are great for those who prefer warmer water. The resort is located close to cafes and restaurants and right across the road for the beach. A great place for a couples or family getaway!

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Frank L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 March 2024

We had the perfect escape to the Sunshine Coast, based at the Mantra Alexandra Headlands. We were surprised by a room upgrade to a pool access room, and we really made the most of it. The hotel was in a great location, with plenty to see and do close by.

Room tip: It's great to go when school is on, if you can.
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Sahara007san
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 March 2024

We had three units - two which were excellent and one that was below expectations. The staff are exceptional and grounds wonderful for the whole family. The locations is a short walk across the road to the beach - with Alex Surf Club upstairs and around the back wonderful for breakfast, lunch or dinner.
ACCOR needs to ensure owners of units keep up maintenance and renovation as the old units are awful. Those owners who have refurbished need to be supported by ACCOR as they provide a much better accommodation to holiday makers. To ensure you have a well maintained unit always ask what the standard is like in the unit you are booking.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Sue W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tim Hardidge, General Manager at BreakFree Alexandra Beach, responded to this reviewResponded 15 March 2024

Hi 5champs,

Thank you for taking the time to provide me with your feedback. I was very sorry to read that one of your apartments did not meet with your expectations. I have passed your feedback on to the owner of the apartment so that we can work with them to improve their apartment.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2024

We have stayed many times here and love the resort. However I felt the cleaning was very sub par this stay.
The room needed more than a dust and mop , and a deep clean would be very beneficial , we actually found a couple of empty water bottles under the sofa and the laundry sink had not been cleaned.
The corridors to the rooms are definitely in need of a spruce up and again a good clean.
We did have a great stay thou , the staff are helpful, location is amazing, and the kids just love the pool ( so did I ! )

Date of stay: February 2024
Trip type: Travelled with family
Thank carol l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2024

Our stay was great. Resort was located across the road from beach and surf club. Restaurants nearby. 1km walk to Mooloolaba. On site cafe/restaurant looked good and overlooked pool, however seemed to close very early - advertised cocktails but was never open at cocktail time!

Room tip: Restaurants seem to close quite early. Units are self contained so ideal for families. Pool is a great space.
Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank F9628KYchristinew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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