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Reviews (96)
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2 - 7 of 96 reviews
Reviewed 11 August 2017

Nice family friendly hotel in a beautiful location. Room was nice and clean, kids enjoyed the pool and the garden. The food was excellent and the wine left us speachless. We will be coming back for sure.

  • Stayed: September 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Eva C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017

The hotel has all of the modern amenities and stands out for their play area and wellness center. The rooms were clean and great value for money. The staff were friendly and flexible. We arrived a little early and only had to wait 30minutes for our room and it was peak season.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2017

We were here after 5 years. The food in the restaurant is still very good, breakfast also. Ladies on reception desk are very kind, helpful. You can have a "private storage" for bikes.
What is definitely not good change is the quality of the room cleaness. We were there for 4 nights. We had to put the notice on the door on the 3rd day to clean the room. After that, baskets were empty, towels changed. We didn't find any other change (behind the doors there was a dust from a loong time, carpet was not clean etc.
Also change in the realxing part of the hotel were not so good. The lady sitting there is not really customer oriented. You have to ask for basic information and she is providing some and not very friendly. I ask to serve us some drink on the pool bar, she told I have to ring on the bell placed on the bar. I rang for 3x and she didn't come. The whirpool was not warm (but maybe for childern is ok), cold "sauna" was closed and there was some dirt in the pool.
Outside is good place for children to play.
It's nice place to stay if you want to be in kthe calm place.
So, we love the place, but the quality of the cleaness is getting wors...

  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Tutsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2017 via mobile

Food was juicy and delicious, service was quick, everything was OK. Staff is nice and helpfull.
Menu was only in Czech and Germán, not English. Silent and calm location, wine yards around, good place for relaxing.
Free wifi.

Stayed: March 2017, travelled on business
Thank Bence B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2016

We gave it a chance when it opened some 10 years ago and then stopped coming because of the lousy food and surly and unfriendly waiting staff.
Vinice Hnanice (our favourite in this area) was closed yesterday, so we dropped by for a lunch time menu at 115 CZKr.
The restaurant was packed.
The hotel seems to attract a large, steady congress and course and coach crowd.
Very few Austrians around.
New staff has been recruited, which is a positive management decision in our opinion.
The food was OK.
A cabbage soup with lardons to start (excellent) and then some fried mushrooms with boiled potatoes and Tartar sauce.
The mushrooms were not particularly fresh and the oil was rancid.
Still, as a whole, this was an improvement.
As always, the Pilsner Urquell was unbeatable.

  • Stayed: November 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank JosedeBouitrage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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