My friend and I had not been to this restaurant for about 4 years following a couple of disappointing experiences with the food quality. Prior to this it had been our go-to Indian of choice. Last night (a Thursday evening) we'd thought we'd give it another go, we left equally disappointed.
The restaurant is looking tired and a bit unloved and needs a good makeover. We received very polite and friendly services upon arrival and our drinks and food order was taken quickly. We arrived before 7pm so it was not busy. However we waited around 45 minutes for 2 main meals, 2 rices and 2 breads.
Both curries were very bland and mine was very salty. While we had ordered 2 very different dishes, however the taste was almost identical. My chicken was not nice juice breast meat, but rather stripped chicken from a whole cooked bird and included a number of bone fragments. The parathas we ordered we inedible and tasted of nothing but under-cooked dough. My friends lamb chartinard was not presented as described in the menu (no peppercorns and coconut featured in the dish he received).
A complaint led to a small 5% discount off the bill which still came in at just under £50. The chef also sent out a replacement chartinard and rice to take home and try but this tasted no better. It was seems this is a seldom asked for dish and the chef needed to refer to a recipe to create it.
Suffice to say we won't be rushing back here again and it would take a significant effort on the restaurants part to convince us there is something worth coming back for. We know they can deliver amazing food as we have had it many times in the distant past. We'd always book this venue for big family events and celebrations so its a real shame the standards have slipped so much.
Come on Kuti's you know you can do an awful lot better than this! Don't put things on the menu that your chefs can't create to the highest standard, keep it simple and do it brilliantly.
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