We were initially put in a family cottage. It was spacious and light. We were told that the hot water was being fixed (i.e. there was none). However, there were holes in the ceiling and much squeaking, and when my 9 yr old daughter saw something appear in one of the holes she was so spooked we asked to be moved. The other family cottage had no holes in the ceiling (we were told that "men made the holes to spray for the birds"?!?). However, overnight it was clear that that cottage too was infested with rodents as there was constant squeaking and much scrabbling. There was also evidence via droppings.
We were moved to a twin cottage. This was in a much better area (the family cottages are separate and a way away from the restaurant/reception, with more bush around them), spacious and had hot water and a good shower. Overnight there was some squeaking, but nothing like the family cottages.
We chose our lunch from the "Menu of the day" (4 options), and then our dinner from the same menu, and then the next day's lunch and so on.. Yes, it should have been menu of the week. Oh, and don't have the pizza, which is fluorescent tomato ketchup spread on a ready-made base.
The staff, though seeming to be helpful, were ineffectual. Just couldn't seem to get breakfast to match our request (beans for one child, not the other) on either day.
Our guide told us "this is the bush". That would be fine if we were paying the sort of price you might expect for a rodent-infested dive, but this place is very expensive even by western prices, and you basically get an en-suite room and a restaurant and no other facilities.
However, it is well located and what other options do you have if you want to spend some time at Lake Mburo?