I have been to this restaurant a number of times and sometimes it can be good when it is not too busy but at other times it seems to be over capacity and service can be slow.
I would stress that on all occasions I have turned up without a booking and so have sat in the downstairs area near the bar.
As other reviewers have stated, the tables can feel sticky and I have put this down to a lower level of service at busy times. Noisy children running around can also be a problem as can slow service from the bar.
The food however is good and reasonably priced, there is also a good drinks menu but you can't have anything that is not strictly on the menu - I tried to tailor a cocktail and it was a definite no-no!
If you turn up without too high expectations, you'll likely be happy and if you nab a table riverside, the view is nice.
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