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Frank P

Never cease to be pleased everytime we stay at Plataran BOROBUDUR Resort and Spa

5.0 of 5 bubblesReviewed 15 Apr 2024
A familiar experience that we always have since 2009 every time we stay at Plataran BOROBUDUR Resort and Spa, and our personal assistant Butler, Mas Bimo makes our stay even more relaxing. The large Modern Villa with a Flair of traditional house among lots of trees absorb all of our anxieties... Which is the kind of Holidays that we are looking for
Date of stay: April 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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GM Plataran Borobudur, General Manager at Plataran Borobudur Resort & Spa, responded to this review
Responded 4 weeks ago
Dear Y283SVfrankp,

We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.

It is our team's continuous endeavor to offer our guests an exceptional and memorable experience.
We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.

It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Borobudur Resort & Spa – Majestic Wonders Unveiled

Warm regards,
Sujiani
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,113)
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Reviewed 21 March 2024

The experience at the Founder’s Home villa was spectacular with an amazing view from our pool terrace including gorgeous sunrises. The staff anticipated and met our every need. Restaurant selections were varied and every meal
Delicious! A real treat!

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 929pattyp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Plataran Borobudur, General Manager at Plataran Borobudur Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear 929pattyp,

We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.

It is our team's continuous endeavor to offer our guests an exceptional and memorable experience.
We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.

It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Borobudur Resort & Spa – Majestic Wonders Unveiled


Warm regards,
Sujiani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2024

Ah, Plataran Borobudur Resort & Spa – where luxury meets life's little surprises. As we ventured into this haven of indulgence, we found ourselves navigating through a maze of high expectations and unexpected twists, turning our stay into a memorable escapade sprinkled with moments of charm and chuckles.

Let's delve into the highlights – those moments that nearly matched the allure of the multi-page e-brochure:

1. Grand Entrance: Prepare to be welcomed with open arms, drinks, snacks, and a TV buzzing with hotel highlights. It's the perfect prelude to the Plataran experience.

2. Butler Babysitting: Assigned a personal butler, because apparently, we need someone to hold our hands through every step of our vacation. Just a heads-up, they have lives too – so expect a bit of delay in their response.

3. Scenic Serenades: Oh, the views! Borobudur Temple, just a wink away, and a landscape that could make even the Mona Lisa jealous.

4. Roomy Respite: Our accommodations resembled a Kardashian penthouse – spacious, extravagant, and filled with more amenities than we knew what to do with. Private pool? Check. Water dispenser? Check. Two sofas for when you need to stage a dramatic fainting scene? Double check.

5. Service Shenanigans: Service with a smile – most of the time. There were a few hiccups along the way, but hey, it wouldn't be an adventure without a few bumps, right?

6. Breakfast Buffet Bonanza: Rise and shine to a feast fit for a king – or someone with a bottomless appetite. The breakfast spread was so extensive, we wondered if they were trying to feed the entire village.

Now, onto the eccentricities – those little surprises that kept us on our toes:

1. Neighbourly Noise: We get it, village life can be noisy. Maybe a bit more soundproofing wouldn't hurt, but hey, it added a touch of authenticity to our stay.

2. Spa Saga: With the spa under renovation, the resort transformed our room into a makeshift spa – complete with soothing music and scented oils. Unfortunately, some treatments were off-limits due to logistical constraints.

3. Butler Bloopers: Our butler had their fair share of slip-ups – from forgetting certain requests to, well, you name it. But hey, we're all human, aren't we? Even if some of us juggle tasks better than others.

4. Privacy Predicament: While Villa 202 touted tranquility, the reality was a bit more... public. Guests from the Patio had a prime view of our villa, especially our pool antics. It felt less like a secluded getaway and more like an inadvertent spectacle. But hey, who can blame them for being curious?

5. Hot Water Hilarity: Enjoy a hot shower while you can – you've got a solid 15 minutes before the warmth fades away faster than your hopes of a leisurely soak.

6. Culinary Chronicles: The menu was a journey of discovery – albeit with a few detours into familiar territory. Local flavors took a backseat to international appeal, but hey, variety is the spice of life.

In the end, our stay at Plataran Borobudur Resort & Spa was a whirlwind of luxury and laughs. Sure, it had its idiosyncrasies, but isn't that what makes a vacation memorable? We'll cherish the mishaps as much as the magical moments, because let's face it – perfection is overrated.

Room tip: Villa 202 lacks privacy, noise is a real issue. Check your butler's shift and permission for messages when off-duty to avoid interruptions.
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Coldisfortheweak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Plataran Borobudur, General Manager at Plataran Borobudur Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear Coldisfortheweak

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at Plataran Borobudur Resort & Spa and appreciated the moments of charm and laughter.

We apologize for any inconveniences you encountered during your stay, such as the noise and service mishaps. Your feedback is valuable to us as we strive to improve our services and facilities.

We're glad you found our accommodations comfortable and our breakfast buffet delightful. We understand the importance of a relaxing getaway, and we're thrilled that you were able to experience some of the magic of Plataran.

We hope to welcome you back again soon for another memorable stay.

Warm regards,

Sujiani

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Reviewed 17 March 2024

Such a charming, gorgeous and comfortable resort! Everyone was very friendly and helpful, particularly the executive butler Wisnu and the ladies in the lobby. Special mention to Awang in the Patio Restaurant who was always ready with a smile. We truly enjoy our time there.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank JJbydc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Plataran Borobudur, General Manager at Plataran Borobudur Resort & Spa, responded to this reviewResponded 4 weeks ago

Dear JJbydc,

We would like to thank you for choosing to stay with us, and appreciate taking the time to review us.

It is our team's continuous endeavor to offer our guests an exceptional and memorable experience.
We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.

It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Borobudur Resort & Spa – Majestic Wonders Unveiled

Best regards,
Sujiani

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2024 via mobile

Incredible! We stayed in the Executive Pool Villa, which was enormous. It has a beautiful wooden canopy for the bed, beautiful private pool that we just loved. The food was delicious. The staff are so very warm and wonderful. Cannot say enough. And the view of Borabudor! You cannot stay anywhere else! Take the 8:15 Borabudor excursion through Plataran. Early entrance time and great guide, Hassan.

Room tip: Very helpful. Definitely use their airport transfer services. Take the Borabudor excursion through the hotel. Relax and make sure to enjoy the property.
Date of stay: March 2024
Trip type: Travelled as a couple
Thank Sally L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Plataran Borobudur, General Manager at Plataran Borobudur Resort & Spa, responded to this reviewResponded 5 March 2024

Dear Sally,

Thank you so much for taking your time to review your stay at our hotel. We highly appreciate your feedback as we are continuously striving to enhance the experiences of our guests.

We are delighted to hear that you have enjoyed your time with us and that our services have met your expectations. It is a priority for us to provide exceptional and memorable experiences for our guests over the course of their stay.

We look forward to welcoming you back to Plataran Borobudur Resort & Spa in the near future. If there is anything that we can do to make your next stay even more pleasant, please don’t hesitate to let us know.

Regards,

Abi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2024 via mobile

I found this place by accident while browsing TripAdvisor looking for a beautiful & peaceful place to stay near Borobudur temple. The reviews on TripAdvisors were all glowing and I thought to myself that I should probably give this place a try. Thanks God I did and I absolutely made the right choice! This property is simply beautiful! I felt rejuvenated when leaving this place. We were greeted warmly by the staff upon check in . We upgraded our villa to the one overlooking Borobudur temple. The villa is beautiful and the view is simply amazing! I could have sat by the patio all day listening to the birds chirping with beautiful forests and mountains and of course Borobudur temple in the backgrounds . The experience was priceless! The pool was also an added bonus to cool us down from the tropical heat. Our head butler, Pak Wisnu, was amazing! He and the team even assisted me in contacting the airlines to change my departure time. Thank you for your assistance! I should also mention that every staff member at Plataran Borobudur is super friendly & nice. They are all very quick to offer assistance and always with big smiles. Breakfast, lunch, and dinner were all delicious. We were so happy with our meals that we requested to meet the chef to personally thank him for making us such delicious meals. My only regret about this property is that I only booked two-night stay here! Plataran Bobobudur really represents Indonesian hospitality and charms! Thank you for making our holiday a memorable one! I miss this place already ….

Date of stay: March 2024
Trip type: Travelled as a couple
Thank ericmulya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM Plataran Borobudur, General Manager at Plataran Borobudur Resort & Spa, responded to this reviewResponded 5 March 2024

Dear Eric,

Thank you so much for taking your time to review your stay at our hotel. We highly appreciate your feedback as we are continuously striving to enhance the experiences of our guests.

We are delighted to hear that certain staff of ours were able to exceed your expectations through their efforts and overall service. It is a priority for us to provide exceptional and memorable experiences for our guests over the course of their stay.

We look forward to welcoming you back to Plataran Borobudur Resort & Spa in the near future. If there is anything that we can do to make your next stay even more pleasant, please don’t hesitate to let us know.

Regards,

Abi
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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