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Reviewed 22 April 2009

The Quichua people who own and work here are amazing tour guides, and after our visit, we are proud to call them friends, too. Shangri-La, where we stayed, is perched atop a river bluff overlooking an Amazon tributary. It's romantic, exciting, and perfect to view from the many open-air hammocks.

The bungalo lodging gives it a Swiss Family Robin style feel. I felt about 10 years younger just being about to run about here.

We had an exhilerating canyoning expedition, as well as a tubing adverture, all guided and quite educational.

The best part of meals was meeting laid-back people from around the world, and playing cards (cuarenta) with the staff. They have a full bar (awesome margaritas). Typical meals were fresh fruit juice, rice or plantains, and chicken or eggs.

I can't wait to go back someday. It was a memorable, once in a lifetime experience.

  • Stayed: April 2009, travelled as a couple
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1  Thank ktimene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2009

I warmly recommend Amarongachi as a tour company. It is local, authentic, they own 2 lodges, Amarongachi and Shangri-la. Shangri-la might be a little bit more comfortable and the views are astonishing.
If you feel like being completely disconnected from the rest of the world, it is the place to be, you won't regret the experience.
Our tour guide, Alex a Quishua Indian was very nice and knowledgeable. 2 years later, I still remember our stay there being a highlight of our vacation.

  • Stayed: August 2007, travelled with family
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1  Thank juniperususa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2008

Last month we went on a 3 day jungle trip to the beautiful situated Sangrila lodge, owned by the Amarongachi company. It was the best organised trip during our three months journey in South America. The office in Tena described in detail the accommodation and we could choose the content of our trip. We decided to go for adventurous activities, like tubing on the river, swimming against or with the current, hiking through the jungle, and of course the unforgettable climbing of the waterfalls. We really enjoyed our stay (and my birthday celebration) in the Ecuadorian jungle!

Thanks to all of you, and especially to our guide Darwin .

Suzan and Leo
Amsterdam
The Netherlands

  • Stayed: April 2008, travelled as a couple
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1  Thank Suzan-Leo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2008

I have stayed at Amarongochi at least 8 times. I always look forward to being amongst such a wonderful welcoming family. You really see what life is like for a family surviving on ecotourism in the Amazon. It is such a real place, I think that perhaps Dino from New York should stay at a 5 star hotel then things should run to plan. Give me the lodge any day. Exploring the jungle can vary on any given day as the guides are so informative and passionate.

Where else can you sit amongst the family as we eat our tasty, healthy meals and then wander down to the river to watch life in the jungle in all its glory.

If anyone wants a real jungle experience that is unforgettable then get on down to Amarongochi and just enjoy this wonderful place.

happy travels

Brendan, Australia

  • Stayed: January 2005
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Thank Aussiebob71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2008

Do not stay at Amarongachi Lodge. We were absolutely disappointed and thoroughly disgusted with our stay at Amarongachi Lodge in the Amazon jungle, February 2-4, 2008. I have traveled to 36 countries/108 cities and I have never stayed at a place so dirty and filthy in my life. Basic lodging does not mean filth. We experience the following:

Top bunk in our original room (Room #3) did not even have a mosquito net

Three leaks in our original room (Room #3) that were never fixed. We were then moved to a room for two people (Room #5) even though we were three guests with no apologies.

Large holes and tears in the mosquito nets in Room #3. Other mosquito nets patched up haphazardly in Room #5. Mosquito nets in our second room #5 had blood stains on them!!!!

Giant cockroaches and regular sized cockroaches in both rooms and bathrooms on all evenings.

All bedding (mattress, pillows, bed sheets in both #3 and #5) smelled like the inside of the toilet and seemed to have bed bugs and/or fleas. Mattresses were old and buckled in the middle. Towels smelled and were stained.

Bathrooms/showers were never cleaned during our stay. Many toilets were not replenished with toilet paper.

Parrot feces all over the hammock room. Hammock room was never cleaned.

Most hammocks looked like they were about to fall apart.

Dogs at the lodge were all seriously infested with fleas. You could literally see the fleas jumping around the face and bodies of the dogs. Additionally, we then received flea bites.

We informed the lodge that one guest had severe dietary restrictions. This had to recommunicated to the lodge three times. Since they disregarded our dietary restrictions and continued to cook with oil/grease, the guest with the dietary restrictions was made very ill by meals served to her. Luckily, she had packed some power bars and had power bars for her remaining meals. No alternatives were offered and the attitude was "the meal is already cooked. Eat it or starve".

Additionally, meals were small and mediocre

Distances to lagoon and tubing were not accurate. The quick 20 minute hikes were really 1+ hours and we had to carry our own tubing gear. Hike down to the river for the first day tubing activity was very steep, slippery and dangerous. This was communicated as an easy hike. It was not an easy hike!!! I climbed Mt Kilimanjaro in Tanzania, Africa and this was comparable to a very slippery Mt Kilimanjaro track! May not be dangerous to locals who do it daily but it was very treacherous.

On the second day, we had a scorpion in the hammock room and it was taken very, very lightly by the owner. I had to insist at least 6 times that they kill it. They seemed to think scorpions are only slightly poisonous. Scorpions can kill people, especially considering how remote we were from a hospital (and since the road had been washed away so that would have been a two hour walk to civilization)

The washed out road conditions were not communicated to us until the very morning of our return even though lodge owner and his family were aware of it the day before. Withholding information is just as the same as lying. We then had a two hour walk to the road carrying all of our baggage including crossing streams and rivers to get picked up for the river rafting. This lack of communication was taken as though we had no right of being informed.

The space below the balconies of the cabins were filled with tons of trash.

  • Stayed: February 2008, travelled with friends
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2  Thank dino1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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