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“Looking for Heaven! Come to Cambay”
Review of Cambay Palm Lagoon

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Cambay Palm Lagoon
Ranked #14 of 22 Hotels in Kollam
Reviewed 8 August 2014

Cambay Palm is a wonderful place to stay, O! by the side of water body, it is so soothing to see fishermen going by themselves ,singing their local songs. Calling eachother ...and that little noise is so melodious . As it is soo much peace and silence here that one feels that he is just sitting in the lap of GOD and enjoying his creation. Weather in Kollam is soo good, its drizzling , and u sit outside, take drinks and eat snacks, the staff is soo friendly that once feels as if they have been waiting just for u to come and let them serve u so well.

I really loved the staff of Cambay, as we happened to forget our Laptop in our room and left for our other destination , Munnar that is almost 12 hrs from there. When we reached Munnar we got a call from the people of Cambay that we left our Laptop. And They noted our new address in Munnar, Tall trees resort and send a boy all the way by bus to handover the LAPTOP.

So very nice place, good food, lovely cottages , very relaxing surrounding .
Must visit for all people who love water and serenity

Room Tip: Hey! Enjoy all cottages are good and upto the mark. Be happy
  • Stayed: September 2013, travelled with family
    • Value
    • Location
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2  Thank drmeenaxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Palm Lagoon, responded to this reviewResponded 21 August 2014

Dear Ms. Meenaxi,

We thank you for the feedback, to which it has given the moral to all the operation persons working in Unit ,to provide guest satisfaction and highest level of hospitality is our priority and we make sure that it is served in the highest level of services to all our guests. We would want you to have much better experiences whenever you are traveling with us next time.

With Warm Regards,
Cambay Hotels & Resorts

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12 - 16 of 64 reviews

Reviewed 8 July 2014

I booked this hotel through http://cambayhotels.com/ at the Kollam resort for 2 rooms and 2 nights. I made a mistake with my dates and now I am trying to change/cancel/modify the booking - seems like there is no way to do it.

I have talked with the resort reservation desk @ +91 474 2549500, and after 10-15 times, I was able to talk to someone who didn't know about reservation. "The reservation manager" is not there.
I get the front desk manager's number, and he assures it would be done the next day, 3 days have passed, no mails and no update.
Today I called the Manager again @ 09961269441 - its a different person who tells me that I should try the central reservation number 1800 233 6655 and that number seems like is switched off! or no one answers!
I have already made the payment of 15K. If the reservation is such, what should I expect when I am at the property!!

I that I have written this, the cambay people would most likely revert to this mail and say, we regret and whatever - that's a standard reply, mostly automated.

  • Stayed: July 2014, travelled with family
    • Service
1  Thank binnie79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Palm Lagoon, responded to this reviewResponded 14 July 2014

Dear Guest,

We must thank you for sharing your valuable feedback. The concerns put forth by you have been taken note of & we’ll ensure that they are taken well.

Regards,
Cambay Hotels & Resorts

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Reviewed 6 July 2014

had an oppurtunity to stay there for a day.the resort has an excellent ambienceand located away from city,so very calm and quite place.food is excellent.But getting help from reception was bit difficult as i had to call them several times.Basic amenities like bucket and mug were not kept in bathroom inspite of one week advance booking.In reception they dont accept cards and the nearest ATM is 10 kms away. except from these minor draw backs ,palm lagoon is an excellent place to be in

  • Stayed: June 2014, travelled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank nateshrenjith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Palm Lagoon, responded to this reviewResponded 7 July 2014

Dear Guest,

Thank you for sharing your feedback. We at Cambay Hotels & Resorts are always eager to improve our service standards & appreciate your feedback / suggestions which act as constructive input towards meeting our pledge of making your future visits more satisfying, with us.

Regards,
Cambay Hotels & Resorts

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Reviewed 5 July 2014

Palm lagoon by the cambay a nice and peaceful place in gods own country . the facilities in the resort are excellent location is awesome smiling and helpful staff those are available 24 hr for services . recently i have been stayed there its really a nice place for our or may be called gods own house in his country
i have great thankful to cambay to make my wonderful and nice trip
thanks once again

Room Tip: Rooms on the south side are quieter"
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
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1  Thank Pradeep_JVK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Palm Lagoon, responded to this reviewResponded 7 July 2014

Dear Mr. Pradeep,

We thank you for the feedback, to which it has given the moral to all the operation persons working in Unit ,to provide guest satisfaction and highest level of hospitality is our priority and we make sure that it is served in the highest level of services to all our guests. We would want you to have much better experiences whenever you are traveling with us next time.

Regards,
Cambay Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

I went for my honeymoon in 2013 ... Very beautiful resort with breath taking view and very quite environment.Tastefully decorated individual cottages with bath tubs.Staff was very helpful. awesome swimming pool with view of back waters.. Food quality was not up-to the mark but other than that it was memorable stay. (Do remember Its very far from airport)

Room Tip: Rooms at the end are very quite
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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2  Thank Jagrutisatvi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambayhotels14, Manager at Cambay Palm Lagoon, responded to this reviewResponded 20 June 2014

Dear Guest,

We must thank you for your generous feedback on our service quality & standards. It is our endeavor to make our guests stay memorable & deliver them right value for their money, by extending high levels of hospitality, at all times. We do look forward to welcoming you once again at our Hotel.

Regards,
Cambay Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cambay Palm Lagoon

Address: Vellimon West, Kollam 691511, India
Region: India > Kerala > Kollam District > Kollam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 22 Hotels in Kollam
Price Range: $54 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cambay Palm Lagoon 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Cambay Palm Lagoon Hotel Kollam
Cambay Palm Lagoon Kollam, India - Kerala

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