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All reviews atrium view light show potomac river national pastime beautiful hotel huge hotel old town alexandria water taxi ferris wheel attended a conference gaylord national resort ice exhibit dc area fountain show restaurants and shops self parking lobby bar
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382 - 387 of 5,154 reviews
Reviewed 22 January 2018 via mobile

This Gaylord is the easiest to get around based on the size. It is also located close to many restaurants and their is a market and drugstore just down the street. The MGM casino is one mile away. There is a shuttle to the casino but I never used the service. Expect to pay high prices for food and drink in the hotel. The room is nice, nothing fancy, but clean and comfortable. I would stay here again.

Stayed: January 2018, travelled on business
1  Thank Cojabnga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2018

We have gone to the Gaylord every year for the past 7 years for the ICE show.The hotel is beautiful and there is lots to do in the area. The ferry into Alexandria is right at the dock. The EYE is right at the property and gives a wonderful view of the area.

Stayed: December 2017
Thank Ammie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2018 via mobile

The gaylord is a beautiful hotel. Our rooms were very nice, spacious and clean. We wanted to visit the MGM casino so we utilized the free shuttle. My only compliant is wishing the shuttle had later hours! There are a lot of dining options in the harbor and in old town Alexandria, you must take the water taxi! Enjoy!

Stayed: September 2017
1  Thank Sew90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2018

I live in Nashville, the home of Gaylord (think Opryland Hotel). This place is very typical. It is inconveniently located away from the center of town, making it more difficult to get to, and not much development around it so you have to take a long cab (Uber) ride to do almost anything. However, since my last visit, there has been a proliferation of many small shops and restaurants. It has a large atrium that is themed, although it is difficult to figure out what the theme here is, with entertainment that is generally music oriented. The lobby bar is pretty small and selection is surprisingly limited. The sports bar on the first floor of the lobby is pretty good. The room numbering system is tricky to figure out (again typical) and it is easy to get lost. The rooms are good, but not great. The convention center is convenient and spacious. We were there in November and they had an "event" in the National Harbor area.....lighting of the Christmas tree (again a Gaylord thing) that backed up traffic to the hotel for miles (and hours) making several of our convention goers late (or absent) for a few events. Clearly built for conventions. Don't think I'd go here otherwise.

  • Stayed: November 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank tlagyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cherylnel e, Guest Voice Specialist at Gaylord National Resort & Convention Center, responded to this reviewResponded 22 January 2018

Thank you for choosing to stay at the Gaylord National Resort & Convention Center and providing your honest feedback on the Guest Satisfaction Survey.

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent disappointing experiences from occurring in the future.

Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to National Harbor.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

I spent 4 days at this hotel as part of a company event. This is probably the 6th time I stay at a Gaylord and the 2nd time in DC. It is solid and consistently good. Everything you need, completely isolated from any bad weather, the resort offers anything you need at a high level. Rooms, coffee shops, bars, gym, pool, gifts shops, spa and even a shuttle to the nearby outlets. The conference facility is also well organised with lots of space for every type of event you can think of. Genius!

Stayed: January 2018, travelled on business
Thank Avi_Shaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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