I booked this place for 2 nights after reading all the latest reviews, with many commenting on the wonderful treatment they received from Bernadette at the front desk. Sure enough, when I needed some help with an issue with my computer, she spent an entire hour trying to help me. Wow!! Now with regards to the room, it was nice, clean, had a comfortable mattress, good and cool A/C and I was allowed an early check in. What else could one ask for? This was one of the more pleasant hotel experiences I have ever had. Thanks, Bernadette!!!