I cannot think of a worse hotel that I have ever stayed in. It was so bad it almost became funny. We booked in for two nights B&B and elected to have dinner on the first evening. The room was termed deluxe and it was almost OK despite lack of tissues and tumblers, oh and hot water. I cut my toe on a cracked tile in the bathroom that could easily have been fixed. But the real problems started at breakfast. The cereal bowls were dirty or at least the first four were so I didn't bother. The cutlery appeared to have dishwasher marks on most items but when I wiped them on my napkin - a dirty mark was left. A row of teapots beside the empty water urn vied for most dirty in room - all dull sticky and unsavoury looking. We ordered our cooked breakfast and then the fun began. The young woman serving the table looked embarrassed as she put the plates down. Mine was wrong, my wife's inedible. No problem taking them away. The next lot was worse and frankly I have never seen such bad plates of food. I gave up at that stage and just asked for the plate to be removed. My wife persevered and when the fifth plate arrived she was able to pick at a few bits of it.I went out for breakfast elsewhere. It is just inconceivable that any one could make such a mess of breakfast. We did complain, although we do that very rarely and find it stressful. When we came back in the late afternoon our deluxe bedroom had been 'done'. The duvet had been pulled up squint and left. Other than that the bed hadn't been touched. The pillows were as we left them and there were two big bum marks on the bed where the cleaners had watched a bit of telly to recover from their endeavours. The bath had not been cleaned, no soap and the shampoo etc was gone. The carpet had required hovering but wasn't. It was a really poor show. The general manager did apologise and deducted the cost of dinner( which was the best part of the stay despite two large TVs showing some sport and rock music competing) and wine from the bill but although a gesture it was far from mending the damage. All of these problems could be addressed with ease and some leadership. Heads should be hung in shame that this is what is dished up to visitors to this wonderful part of the country.
- Official Description (provided by the hotel):
- Arriving at The Boat Hotel for the first time can be compared to returning as house guests of a close friend, where needs are anticipated before arrival and the welcome is genuine. Where else can you wear your Hunter wellies at 8am, golf spikes at 3pm and dress up or down for dinner? But while we offer our guests comfort, some luxury and indulgence, this is not a stuffy hotel where you can’t sit on the furniture or let your kids enjoy themselves. Nestled in a tranquil picturesque setting deep within the heart of the Cairngorms National Park, near Aviemore, lies the historic and unique award-winning Boat Hotel & Bistro. Adjacent to the renowned Boat of Garten Golf Club, we boast 2 AA Rosette food and stylish yet relaxing accommodations with exhilarating views. The Boat Hotel is a place where you can relax and enjoy your well deserved leisure time, then put your feet up. Hotel Highlights: * Dining options - 2 AA Rosette Bistro & Bar Dining * Range of guestrooms including king bed, deluxe garden terrace & four poster junior suites * Child friendly hotel near Landmark Forest Adventure Park and kids stay & eat free * Meeting & events facilities for up to 65 * Close to the Cairngorm Ski Resort and adjacent Boat of Garten Golf Club Events Diary. Whether you're looking for an active or relaxing break, an inspirational meeting or private dining venue for your next event, planning a fabulous wedding, looking to indulge in a glass of your favourite tipple by the log fire or simply join us for some of the best food in the Cairngorm National Park. The Boat Hotel & Bistro combines historic charm with modern facilities to provide the leading destination and first choice country retreat hotel in the Aviemore area. ... more less
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- Also Known As:
- Boat Hotel Of Garten
- The Boat Hotel Boat Of Garten, Scotland, UK