Modern rooms, very well located, excellent breakfast, good service, well priced. However, my bed was quite uncomfortable (very hard!) and wi-fi works well only in certain areas of the hotel. Good air conditioningMore
- Free Wifi
Modern rooms, very well located, excellent breakfast, good service, well priced. However, my bed was quite uncomfortable (very hard!) and wi-fi works well only in certain areas of the hotel. Good air conditioningMoreShow less
Hello, O6563ZLnicolasd. Thank you for choosing the Charrua Hotel for your stay in Santa Cruz and for sharing your experience with us and with Tripadvisor users. I'm sorry to hear that your experience has not been satisfactory. We have already forwarded your suggestions to the responsible sector and we are working to improve our services. We look forward to welcoming you again and providing you with a positive experience. Sincerely, Charrua Hotel.
The hotel is located in the heart of downtown, walking distance to the best bars, clubs and restaurants.
But the highlight for me was tge accomodating and veey friwndly staff. Hands down the best I've seen. Breakfast was delivered to my room at 5 during Ramadan, they have me extra extension cords, free luggage storage on weekend checkouts, hdmi cables - anything I asked!
They have a resraurant inside with a very nice place to sit and great food. But the room service is not 24 hours. The only but that hurts is the inadequacy of the gym.
Overall, during my 2 month stay I was delighted by their treatment.
Nice location. Convenient to walk to many locations (restaurants, bars, stores). Parking is underground and a little odd. Rooms are clean. Several waters were given gratis upon arrival (from the room bar). Breakfasts were included and very, very good. Lobby is small but comfortable. Flavored water and desserts were always available in the lobby. The wifi in the room is very slow.
Nothing special... that is a simple hotel but very well located - in the hearth of Santa Cruz (you can do everything on your feet), with a clean and good bedroom. The hotel also offers an excellent restaurant and breakfast... I recomend.
The hotel is situated right in the center of the town which is great becauae everything is within short walking distance. Wifi is sometimes slow or doesn't really work. Other than that, I can recommend it!
We traveled all over Brazil for an Agricultural tour. Of all the hotels we stayed at (6 in all) This was my favorite. It may not have been rated as high as others but the rooms were clean, roomy and professionally decorated. The town was charming and we felt safe walking by ourselves. If you need a good tour Agent we recommend Geradine Dick of Mage Tour Turismo She chose this gem for us.