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Thien N
Hagan, Norway

Great place

5.0 of 5 bubblesReviewed 4 June 2024
We stayed at the hotel for 4 days. It was one of the best work trips we experienced. They have an incredibly good breakfast, with a good selection of fruit, which is a big plus. The location is incredible to see, with great scenery around and you can get a view of the entire Fuji mountain in good weather. Lots of nice restaurants and cultural places that can be visited within walking distance. The best onsen place with lots of facilities.

Unique staff who are pleasant and helpful.

Highly recommend this place. Strongly consider bringing the family here when possible.
Date of stay: June 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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1 - 6 of 141 reviews
Reviewed 26 October 2014

The only difference with the Tokino is the size of the room. They' huge.
When I walked in my room, I thought they put me in a bunk house. There were 4 beds on the floor and 2 mounted to the walls. I understand it's a popular hotel for famlies on the weekend.

Likes:
Good location for business.
Some shopping and restaurants nearby.
Great view of Mt Fuji.

Dislikes:
You're required to be shoeless in the breakfast area. I don't mind doing this at home, but not with a bunch of strangers whose feet have been, who knows where.
Room had a funky odor.

Room tip: There isn't an elevator, so pack lightly.
Date of stay: October 2014
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank Hoosier_Packer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 January 2014

We stayed at the room decorated with Peter Rabbit staff. The whole area where the room located at is all about Peter Rabbit and kids can enjoy treasure hunt game.
The illumination and local beer were fantastic!!

Date of stay: February 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PAANDATOMATO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 October 2013

The Tokinosumika Hotel is my standard place to stay during businesstrips to the nearby Toyota Proving Ground. The hotel offers a good value for money balance. The rooms in the "Brush Up" Hotel are standard japanese business-size hotel rooms, so quiet small compared to European standard. Therefore taking the "western twin size" room in the tokino sumika hotel is recommendable. Rooms are clean and have nice view of Mt Fuji san if you have a room on the front side of the hotel. There is an 'Onsen' present in the hotel aswell.
Breakfast is Japanse standard style, and is OK.
The hotel is located in Tokino sumika holiday resort area, and there are several restaurants which can reach by foot with 5 min.

Room tip: take a room on the front with View on Mt Fuji !
Date of stay: June 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LucLau2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2012

I've visited Gotenba Kogen hotel as my Japanese family booked to enjoy the special time with them. The hotel is very close to Gotenba premier outlet. So the location is good and I had a beautiful view of My. Fuji from the room. However when we went to dinner at Italian restaurant, there was kitchen renovation so they said some of the dishes can't cook. The renovation was not informed to my family. Normally my family who are repeater of the hotel said there are nice buffet of salad, starter and dessert,but it was nothing at all. The starter was pasta which was huge amount and too much. The meat dish which the called beef was very hard and not tasty. Kids menu was too much food and very salty. I asked to bring cheese for pasta but it took long time to bring. Not only the food is bad, there is no wifi, the business centre was located between the hallway so it was very cold. There were only 3PC and one of them got virus on PC.

My family paid for it but even if they pay again, I won't go again.

一時帰国のため家族が御殿場高原ホテルに連れてってくれましたが、もう二度と行きません。場所はアウトレットにも近く窓からは富士山も見えて良かったんですが、夕食の時キッチンの建て替え工事のため一部のメニューが作れないと知らされました。元々建て替え工事の事は知らされておらず、通常ならあるサラダ、前菜、デザートのバイキングもしょぼいです。前菜は、バイキングで出されずパスタが出ましたが、量が多すぎ、チーズを頼んでもなかなか出てこず。子供たちの食事も多すぎ、塩辛くほとんど食べれませんでした。問題は食事だけでなく、インターネットにも。無線lanやwifiは無し。ビジネスセンターは通路や別玄関付近にあって寒くpcも3台だけ。1台は、ウィルスに感染していました。自分のノートパソコンを持ってきていたのでそれをつなげて使用しているとホテルのスタッフが設置しているpcを使えと言いに来ました。

家族が払っても二度といきません。

Date of stay: January 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Makiko O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 January 2024 via mobile
Google Translation

Date of stay: January 2024
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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