This hotel is in dire need of some TLC . The Staff could not be more helpful or knowledgeable but building was shabby and leaking .
On arrival the weather was appalling and rainwater leaked constantly through the window seals and onto the sill into my room and windows in corridors . The whole underside of the sill was damp and soft and I had to use towels to stop water dripping inside.
The corridor carpets looked as if they had been damp and not fully dried and the toilet in my room dripped water constantly from the cistern . I relayed this information to the staff but no effort appeared to have been made to address either problem before I left 2 days later
Breakfast on the whole was good with a wide range of food. I ordered haddock and poached eggs the first morning but didn't realise I had to get my own toast so the food got cold while I waited inline for the toaster .
The second morning I discovered that some of the prunes had started to ferment. I informed staff immediately but other friend of mine arriving later for breakfast complained that the prunes were fizzy so evidently no one had actually removed the bowl .
There was a small swimming pool which was clean and bizarrely in full view of the restaurant and lobby. There were only 4 lockers inthe chAnging room and although I was given a key I would have had to remove someone else's clothing and place it somewhere else
For the odd night I think the hotel is well placed for the beach and journeys to porthcawl / porth Talbot.if you want to do lane swimming use the local leisure centre .
I think £65 / night for a single person was steep for what was actually offered
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- Also Known As:
- Best Western Swansea Bay
- Swansea Bay Best Western
- Best Western Aberavon Beach Hotel Port Talbot, Wales