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Reviewed 5 August 2015

The location was great for us as we arrived just after 11pm and had an early flight the next morning. The shuttle was prompt and the driver very friendly. Great checkin experience and the room was large and well laid out. Wonderful complimentary morning breakfast. Would definitely return.

  • Stayed: July 2015, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hyatt Hotels
Thank Julienne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wesner S, General Manager at Hyatt Place Miami Airport-West/Doral, responded to this reviewResponded 12 August 2015

Dear Ms. Julienne,

We would like to thank you for choosing to stay at Hyatt Place Miami Airport West/ Doral during your overnight flight connections. We are delighted to read that you were very satisfied with our service and product. In addition, we thank you for having taken time to share such a feedback with other repeat and prospective guests via Tripadvisor. We appreciate your business.

We are looking forward to seeing you again.


Best regards,


Wesner St Vil

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2015

Hyatt Place has quickly become my favorite hotel. It first started with the awesome free breakfast. But noow I think it is more about knowing exactly what I am going to get when I arrive at a Hyatt Place!

Stayed: April 2015
Thank cgrsmkn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wesner S, General Manager at Hyatt Place Miami Airport-West/Doral, responded to this reviewResponded 2 August 2015

Dear valued guest,

First, we would like to thank you for choosing to stay with us while you were in the Doral/Miami area. Secondly, we also thank you for having chosen Hyatt Place Miami Airport West /Doral as your favorite hotel. Last but not least, We are very appreciative of the time, which you took to share your positive feedback with other guests on Tripadvisor. We could not wait to see you again.

Best regards,


Wesner St Vil

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2015

Coming from the Hyatt Place in Marathon FL, and having stayed at two others - this one does not live up to the standard. Seems very old - but worse than that, it was dirty. Some sort of ashes on our curtain. The kleenex box was wet for some reason, so when we left it out on the sink, the next day after the room was "cleaned", it hadn't been touched or replaced. I had to go downstairs to get another one. The rooms and lobby area are very small. Double beds instead of queen. Thin toilet paper instead of regular. Could barely close bathroom door. Motel-quality towels. Even breakfast was worse - with styrofoam cups, paper plates etc. instead of glass. Not that I would trust the dishes were clean. Fortunately, we didn't spend much time there. I do want to point out that the front desk staff were very nice and helpful. When I did complain about the tiny rooms, etc. they told me that it was more geared towards business travelers, not families - but while we were there, there were tons of kids in the lobby. Since it's by the airport, there was also a lot of luggage so you could barely walk through to the breakfast area, etc. I really think Hyatt shouldn't mar the Hyatt Place name with this property - they should call it something else.

Room Tip: I guess check that the room is clean.
  • Stayed: June 2015, travelled with family
    • Sleep Quality
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1  Thank Betty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wesner S, General Manager at Hyatt Place Miami Airport-West/Doral, responded to this reviewResponded 2 August 2015

Dear Ms. Betty;

First, we would like to apologize due to the fact that we did not deliver the service, which you have come to expect at a Hyatt Place Hotel. In addition, we thank you for having taken time to share your opinion with us. Nonetheless, we must mention that we offer guests the option of melamine, silverware, china, and disposable plates and utensils. Ms. Betty, we appreciate your feedback as it will assist us in our continued efforts to improve the property. Please, rest assured that will address your concerns immediately.

We hope you will give us another chance to serve you better in the future.



Best regards,


Wesner St Vil

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2015 via mobile

Friendly front desk, easy parking. Room had great sofa and desk chair with great lighting. Breakfasat was good...only thing thing about breakfast was a lack of just regular eggs. All the eggs had meat or something else... Coffee was goos too!

Stayed: July 2015, travelled on business
Thank Ericgnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wesner S, General Manager at Hyatt Place Miami Airport-West/Doral, responded to this reviewResponded 27 July 2015

Dear Mr. Eric;

We would like to thank you not only for your business but also for the time, which you took to write such a great back regarding your recent stay with us. We have taken your comments with great considerations. They are valuable to us as they will assist us in improving our service and product. As a result, we will start serving plain scrambled eggs in our skillet for guests like you. We appreciate you.



Best regards,


Wesner St Vil

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2015

This hotel is located close to the airport. We've stayed at Hyatt Places in the past and really liked them as they have a sofa bed, mini fridge, free internet, and free hot breakfast. The room and beds were very nice. The staff was very friendly and helpful. I would definitely stay here again.

  • Stayed: June 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank DrMaryT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wesner S, General Manager at Hyatt Place Miami Airport-West/Doral, responded to this reviewResponded 22 July 2015

Dear Dr. Mary;

We appreciate that you took some time away from your agenda to write such a positive feedback regarding our stay here at the Hyatt Place Miami Airport West/ Doral. We are glad to know that, though your comments, we have exceeded your expectations. In addition, we would like to thank you for displaying all the great amenities, which we have to offer.


We are looking forward to seeing you again.


Sincerely,


Wesner St Vil

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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