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Reviewed 17 August 2017 via mobile

Helpful staff, I like the location because only 5 minutes from Airport.
Have varian menu for breakfast but sometime get boring if we stay more than 4 days in here.
Don't panic as this hotel has schedule turn off the electrify every night but then switch to generator directly.

Date of stay: August 2017
Trip type: Travelled on business
1  Thank Reni_radhan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Santi K, Executive Assistant Manager at Swiss-Belhotel Sorong, responded to this reviewResponded 7 October 2017

Dear Ibu Reni

Salam hangat dari Swiss Belhotel Sorong
Thank you for your kind feedback. Your comment has been share with our Chef and we will work on it soonest. Ibu, none that can make our team happy is knowing that you enjoy your stay. Please take care and look forward to welcome you again


With kindest regards

Santi Kartikasari
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017

Ok I get it, there are no really good options in Sorong perhaps but this is not an excuse. This place is vastly overpriced and extortionist. The food they offer is also very expensive and absolute garbage. On top of that the reception is barely capable of handling simple requests like calling a taxi or handling payments. They really need to fix this an offer at least the minimum required for a decent stay.

Date of stay: May 2017
Trip type: Travelled with friends
3  Thank Asterixos
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 15 July 2017 via mobile

Stayed there for a night between transfer to Cove Eco Resort and the airport of Sorong.

Clean and confortable, recommend it.

The restaurant food is fine and breakfast too.

The room is clean. I think open recently about a year or two.

Date of stay: June 2017
Trip type: Travelled with friends
1  Thank Adam v
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Santi K, Executive Assistant Manager at Swiss-Belhotel Sorong, responded to this reviewResponded 27 July 2017

Dear Mr. Adam,

Warmest greetings from Swiss Belhotel Sorong,
It was great to know that you enjoy your short stay with us here in Sorong. We will make sure that your comment will be forwarded to our team member. They will be very happy. Once again thank you so much and look forward to welcoming you back on your next trip soonest and do share your wonderful pictures of Raja Ampat ..

With kindest regards
Santi Kartikasari

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Reviewed 4 July 2017 via mobile

The hotel is quite good compares to others and it located at main road same as and close to governance's office in the central of Sorong city.
The hotel is very clean, the frontdesk officer is very friendly and willing to help, while I dropped our luggages before check in day, because we went to Raja Ampat island first, they were very helping and welcome and keep them securely.
The food are vary and many choices, moreover the breakfast menu, its many kinds even the kolak is still available, the taste are good.
The pool is good enough.
Car is available 24 hrs, drop only or rent for hours, nice to stay here and comfortable

Date of stay: July 2017
Trip type: Travelled with family
Thank Asep H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Santi K, Executive Assistant Manager at Swiss-Belhotel Sorong, responded to this reviewResponded 5 July 2017

Dear Pak Asep,

Warmest greetings from Swiss Belhotel Sorong,
Thank you for sharing your kind comments in TripAdvisors. We are happy to know that overall our service is satisfactory for you. Surely we will share this comments to our team and at the same time we will always do our best to make every guest feel 'home away from home' whenever they stay with us. Once again thank you and look forward to your next visit

With kindest regards
Santi Kartikasari

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Reviewed 28 June 2017

When travelling to Raja Ampat, one does not have much choice in terms of where to stay! I suppose it is clean but they are definitely catering for a captive audience and you feel you are being done at every occasion. The food is mediocre and dear and when I happened to break a mug in my room they wanted to charge $20 for it!!! I had to complain and call the manager who relunctantly levied the charge! Unfortunately there are not too many places to stay in Sorong but we still cancelled our room for the return! And considering most guests are foreigners you would expect the staff to speak English!! Most of them did not.

Room tip: Do not break a mug or you will have to pay through the nose for it unless you make a huge fuss!!!
Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Isabelle C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Santi K, Executive Assistant Manager at Swiss-Belhotel Sorong, responded to this reviewResponded 5 July 2017

Dear Ms. Isabelle,

Warmest greetings from Swiss Belhotel Sorong
It was very unfortunate for us for you to feel such inconvenience and for that we apologize. Your comments towards the service will be our priority of improvement in all levels. Hence we thank you and should you ever wish to change your mind please do let us know

With kindest regards
Santi Kartikasari

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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