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“Unforgettable Experience”
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Very good
47 reviews
exterior aqua jumbo
aqua castle exterior
aqua jumbo houseboat living room
aqua jumbo houseboat air conditioned bedroom with backwaters view
aqua jumbo houseboat air conditioned bedroom with backwaters view
aqua jumbo houseboat bathroom 1
aqua jumbo houseboat bathroom 2
aqua jumbo houseboat suite room
aqua jumbo houseboat lounge
aqua jumbo houseboat lobby
6aqua jumbo houseboat view
aqua jumbo houseboat interior
aqua jumbo houseboat kitchen with chef
aqua jumbo houseboat interior
aqua jumbo houseboat view
aqua jumbo houseboat view 2
aqua jumbo houseboat passage
aqua jumbo houseboat entertainment
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Overview
Houseboat -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Kumarakom, Kottayam District, Kerala

Reviews from our community

Very good - based on 47 reviews
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Reviews from our community

Date | Rating
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English first
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English first
AVijay81
Dubai, United Arab Emirates
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Unforgettable Experience”
Reviewed 16 September 2016 for a stay in September 2016
1
person found this review helpful

We had an amazing stay at Aqua Jumbo boat housed and the service was amazing , staffs were polite , kind and co-operative , ambiance were very nice , bedrooms were spacious ,bedsheets ,covers pillows were not ok . the outside visibility from boat was very good,. Food was amazing and well appreciated . It was great if they could get Wifi on the boat. One need to watch out for mosquitoes and insects during night time. The trip can be more entertaining by adding few activities (especially with kids on board) such as fishing, swiming etc

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Spouse/Partner
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shashank...
New Delhi, India
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Unhygienic Conditions and Bed Bugs”
Reviewed 10 September 2016 for a stay in September 2016
1
person found this review helpful

The experience of the backwaters is amazing.
I am giving 2 stars because of hygiene issues with the boat. There were bed bugs and both me and my wife have got red marks after we stayed for a night at the houseboat. I think the boat is not cleaned properly, and hence i can't even trust if the food which was served was made in hygienic conditions or not. Overall my experience was spoilt due to this.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Sep 2016
Dear Mr Shashank Malhotra,

Thanks for your reviews. Regarding your one night stay in our houseboat, we noted that their is some issues you mentioned in your reviews. You were stayed in our houseboat on 6th Sept 2016. I checked with the guest who checked in before and after your stay. They don't have any bad experience like bed bugs, cleanliness of the houseboat or poor food hygiene problems. Aqua Jumbo field manager will do his daily inspection and he examines all the rooms and kitchen in houseboat and make sure the cleanliness of rooms and quality of food to be serve on-board to guest.

Last day we made a through checkup under the coats and beds and we didn't find any bed bugs. As per your complaint we changed the entire bed and coat and we replaced brand new bed coats, beds, pillows, bed sheets etc.

Please make sure about your health condition,Is it because of bed bugs you got red marks on your skin or any other infection.

We always focus on our guest safety and satisfaction. Hope to see you next time on-board.

Thanks & Regards,
Fedric Stephen
Manager, Reservations,
Aqua Jumbo Tours.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Deepti V
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful experience!!”
Reviewed 21 July 2016 for a stay in July 2016
1
person found this review helpful

It is a good houseboat. Enjoyed our one night stay. The captain,chef and manager were very friendly. The vegetarian food was delicious.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
15 Sep 2016
Dear Ms Deepti V,

Happy to hear from you. Thanks for all your positive experience shared in TripAdvisor. Once again thank you very much to give us an opportunity to serve you on-board. See you next time. Regards, Fedric Stephen
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
srinidhir...
Mumbai, India
Level 4 Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“beautiful place”
Reviewed 13 March 2016 for a stay in August 2015

the backwaters are an amazing place to relax. the aquajumbo house boat experience was very good. they ask your food preferences in advance. the driver of the boat and the chef were pleasant folks. its a good place to see many colourful tropical birds too . the food on board the houseboat was good. v stayed there for one night on 15th August ..

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Apr 2016
Glad to hear from you. We always focused on our guest satisfaction. Thanks to choose Aqua Jumbo houseboat. Regards, Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ShrutiBGu...
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“They are fooling the people. Don't go by pics. They offer something horrible.”
Reviewed 4 March 2016 for a stay in February 2016
8
people found this review helpful

Aqua Jumbo will not provide you what you see and book here. I planned a trip with my parents via GoIbibo and selected this Aqua Jumbo stating the worth 10000/-. however when I reached there, I was made to travel all through the city by changing pick up 3 times and then, a pathetic boat was offered that was in no comparison to the boat that we see, while I was discussing for the authenticity of Aqua Jumbo, they gave that stupid boat to someone else. And there was no boat available under my booking later on they agreed that the boat I booked was sold out. How was that done?? it is a completely fake running company. there is a huge difference in what they show and what they give. they did not give me any boat also. and refused to refund amount also. DO NOT GO FOR AQUA JUMBO. IT WILL ONLY SPOIL YOUR VACATION.

How easy was key pickup/access to the property?
Travelling group: Extended Family
Your age range 25-34
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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