We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,753)
Filter reviews
1,753 results
Traveller rating
710
588
264
108
83
Traveller type
Time of year
LanguageAll languages
More languages
710
588
264
108
83
Show reviews that mention
All reviews club yali main restaurant evening entertainment first floor all inclusive resort turkey majority waiters children pools pontoon holiday sea
Filter
Updating list...
41 - 46 of 1,753 reviews
Reviewed 30 August 2015

I left there yesterday, Weather was good and gardens were good too but this doesn't made me think that this hotel doesn't have worth my next stays.
1. Their English skill was awful and all entertainments were in French.
2. There was no body shapoo in the tooms.
3. You should pay 10 euros for your indoor sacue box which needs a key to lock not a digital password!
4. When you get the sacure box you should sign an agreement that hotel gives no guarantee to for the safety and security of your belongings there!!!
5. If you lose your room key you will charged 30euros!!
6. You should buy the internet account and this account doesn't work properly at the last hours of it's valid duration.
7. You have just two waters free in your mini bar but the room service just puts the water on your table, sometimes near the bath.
8. Foods and salads were not different enough in that could satisfy you.
9. There was so many cats around the tables in eating sessions! We could not eat and drink cool enugh.

If I wanted to rate this hotel then I will rated it 4 star of 3 plus star hotel

Stayed: August 2015, travelled with family
4  Thank AliDastaviz1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hatice D, Responsable relations clients at Cactus Club Yali Hotels & Resort, responded to this reviewResponded 1 September 2015

Dear Guest,

Thank you for your feed back,

We will take into accord of your remarks and rectify your complaint about food and personnel


Club Yali Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2015

we have come back 4 days ago. this hotel just has a good yard and pool. the water park is totally separate from hotel and very crowded.breakfast does not have variety of things to eat .very very simple. lunch and dinner not so bad.the behavior of staff is not very politely. the reception team are awful. the hotel does not have free wifi. the animation team just speak french.
if you had try some 5 star hotels in Antalya , you should know kusadsi hotels is definitely different.
just i could say this is cost effective hotel for whom wanted to relax and swim.
I never comeback to this hotel.

Room Tip: nothing special all the room are simple
  • Stayed: August 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
7  Thank leilaAzimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hatice D, Responsable relations clients at Cactus Club Yali Hotels & Resort, responded to this reviewResponded 14 August 2015

Dear Guest,

Thank you for your feed back,

We will take into accord of your remarks and rectify your complaint about food and personnel


Club Yali Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2015

If you are French or Belgian family or if you want to see various nationalities together included in your holiday package, as well if you have aqua park addicted! in your group you can enjoy it without any extra payment, no doubt Club Yali is excellent choice.Place good, food good, animation good, room service good play ground good, spa and massage price fair, climate good, but reception very bad! Our 4 reserved rooms randomly fall in no see view no garden view but city view! This is not fair behavior in this marketing era. This is resort not Taksim square hotels! You can allocate your rooms with costumer respect measures, and we saw this kind of attention in our previous 5 times holiday stay at Turkey hotels.
We spent one week in this hotel from 18 Jul to 25 Jul 2015.That was not so bad experience except bad discriminated manner of reception in first day. You must add approximately 20 Euro for internet and 10 Euro for safe box to your mental calculation.In case of internet it is better to know that with one user/ password you can connect more than 1 device! and this was another lie from reception!
Rooms were clean but air condition device was not completely under your control. You could turn it off or on and adjust fan speed but temperature is out of your control .
Generally club Yali was a energetic resort and I can rate it good and I will advise it to others.

Room Tip: Discover reception codes, we could not!
  • Stayed: July 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
4  Thank shanama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hatice D, Responsable relations clients at Cactus Club Yali Hotels & Resort, responded to this reviewResponded 28 July 2015

Dear holidaymaker,

It is with great pleasure that we read your comments about our hotel and hope that you keep a pleasant memory of your stay with us. Be assured that we will share your compliments with our staff who work very hard to satisfy the desires of our guests.

We appreciate the time you spent to share your thoughts on our hotel.

We hope to welcome you again at the Club Yali & Resort, please accept our most distinguished regards.


CLUB YALI TEAM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2015

Stayed there last weekend (16-17 May 2015). Loved it.
The atmoshpere is nice. The pool was enough. There is also a nice playground for children. 150 m away, there is an aqua park with lots of water slides etc. The entrance to that park was also free of charge.

The food is plenty and delicioues. A lot of different alternatives. When I asked the ched if they have gluten free bread, he said sorry but he also added that he could make it ready for the next day.

The staff was friendly and helpful.

The kids, the wife and I enjoyed it.

  • Stayed: May 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank aayvat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hatice D, Responsable relations clients at Cactus Club Yali Hotels & Resort, responded to this reviewResponded 21 May 2015

Dear holidaymaker,

It is with great pleasure that we read your comments about our hotel and hope that you keep a pleasant memory of your stay with us. Be assured that we will share your compliments with our staff who work very hard to satisfy the desires of our guests.

We appreciate the time you spent to share your thoughts on our hotel.

We hope to welcome you again at the Club Yali & Resort, please accept our most distinguished regards.


CLUB YALI TEAM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2013

We stayed here during Kurban Bayram (religious holidays mid October this year), and the weather was still acceptable: sunshine and up to 25 degrees. it was however auite cold to get into sea or outside swimming pool so people used ,ostly the inside swimming pool (capacity limited but hotel was not full neither). the hotel is probably especially attractive to French speaking tourists as animation team is french speaking (they do speak other languages..), and also hotel staff is not bad in it. we thought the food was acceptable for the price paid, choice is acceptable, especially in salads and deserts. choice of drinks during the days and evening is nice, and we liked also their own cocktails. We took larger room as we have two children, and they had separate place with the television (not in room with double bed). hotel has large private beach, two tennis courts, mini golf (2 as well), one basket:minifoot field. there is a big aquapark close by with access included sometimes but it was already closed. for a hotel of this category, I found it exaggerated to advertise "fitness" for the few tools that were put in the garden. a few shops in the neighbourhood and night market at 500m with all kind of fakes and knock-off prices that you could expect in this environment

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank BelgianInIstanbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews