The New Furano Prince Hotel has a great location for a ski in ski out holiday, but we found the service, restaurants, and shuttle bus options extremely limited and expensive.
The in hotel restaurant options were over priced, and the restaurant staff were unwelcoming and inflexible. For example at the Japanese restaurant we asked if we were able to order sushi and were told that we would have to sit at the sushi bar. As this sat ten people it was unlikely our group,of six would have got a booking during our six day stay. We also asked for a mixed tempura which was listed on the children's menu but were told the chef wouldn't make this for adults. Left a sour taste.
One of the kids lost the lift pass that was part of the accommodation deal and the staff said we would have to buy another one. They seemed to have no way of reissuing another or cancelling the lost one. That was another ¥11000. And they were quite rude about it - unable to explain why.
I've never before been charged for the use of the Onsen in a Japanese hotel either. As this is one of the great experiences of Japanese travel, this was yet another disappointment.
So we had to travel on the shuttle bus into the town of Furano to eat. 500¥ return and 30 minutes each way every night. The buses also run really irregularly so there's no such thing as an impromptu quick bite to eat.
The rooms are clean and spacious and the cleaning staff were great.

What a fab holiday I had at the New Prince. Rooms are spacious and clean, and the house-keeping team obviously works very hard! Kudos to them. I enjoyed the breakfast buffet - what an amazing spread especially if you like Japanese food. The salad bar is perfect for a vegetarian like me. Service is top-notch. Plenty of shops in the hotel to keep us entertained, from the little shops and cafes at Ningle Terrace to the Bakery and even the Arcade room in the basement.
My only small gripe is: the menu options in the restaurants are not really catered to vegetarians; there is meat or seafood in almost every dish. You can always request for no meat but essentially you will just be eating rice + curry sauce + some some bits of vegetables. At the end of the day there really isn't a wide variety for vegetarians.

Our second stay at New Prince Furano, having returned to Furano after our trip in Dec 2011.

Just as before- a great hotel, many restaurant options, spacious rooms (this time our 8th floor room overlooked the ski slopes), friendly, helpful staff, and great snow and slopes. We returned partly because we have a three month old baby along and want something familiar (being out in the sub 0 temp with a baby is not an option) so we returned, to no regrets.

Through an excellent ski op, we had an early bird special deal with free transport to and back from chitose airport, free buffet breakfast (delicious as always-- but I do miss last year's grated yam). We skied for 6 full days.

This time, we went to kitanomine more often, making use of the free hotel shuttle between the two prince hotels.

We also had some dinners in the hotel, and some in furano town (a taxi costs about ¥2000 one way. Or take the shuttle ¥500 return per person).

Will return, maybe in a few years time.