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Jonathan C

Cozy chalet feel

5.0 of 5 bubblesReviewed 12 Jan 2023
Adrian and his team are so friendly and welcoming, it feels like a home from home. I don't normally write reviews, but my family really enjoyed our stay here. The welcome drink was a lovely touch and nothing was too much trouble. We also enjoyed the onsen after a long day of skiing. Breakfast was made with local veggies and very tasty. We would definitely stay again.
Date of stay: December 2022
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3 - 8 of 14 reviews
Reviewed 17 February 2020

I travelled Hokkaido just a few weeks ago for 9 days, and I must say that among all hotels I've stayed in (and I went from Hakodate to as far as Abashiri), this was the best accommodation I've had!

Furano was an easy favorite, and this quaint, cozy hotel even made it more appealing to me. Their shuttle service is for FREE, operating until 6 PM. It can pick you up to and from JR Furano Station, then bring you to Ningle Terrace and back, and I guess even the supermarket. In any case, the location is great as it is a few steps away from the Kitanomine Gondola bus stop / Furano Snow School and very near a lot of food options, which is real great if the temperature goes negative. (At that one night I stayed there, it went as low as -20 in the morning, but still, a lot of food options are available.) The staff are very warm and friendly, and they even drive you themselves to wherever you want to go, as long as it is before 6 PM. A lot of them can speak good English too. The room was very comfortable and spacious for one, free breakfast was great, AND, it had an ONSEN facility, which was really awesome after a half day of body ache from skiing and double digit negative weather. :) All of that in the most competitive price for a night's stay in Hokkaido, at the peak of winter. I will definitely recommend this to my friends and family!

Date of stay: February 2020
    • Value
    • Cleanliness
    • Service
Thank TaniaReynoso
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Venture53114009227, Reception at Chalet Burlap Furanui, responded to this reviewResponded 28 February 2020

Hi, Tania!

Thank you so much for staying wiht us and taking time to give us an amazing feedback.
The guests like you motivate us all the time and our energy to keep trying the best.

As you mentioned, when the time you were here was very, very cold!!! Glad you could find some good restaurants around here.

We are looking forward to having you as our guest again!

Once again,thank you for choosing us.

Chalet Burlap Furanui
Okuno

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2019

Friendly and helpful staff. We booked two different rooms for our stay and our room was on the first floor.There are no lift, but they did helped us to carry our bags to the first floor. Ample parking space across the street, beside the chalet. There is a common area to hangout, and free drinks (self service) during the evening. Breakfast portion was huge and delicious.

Date of stay: October 2019
    • Value
    • Rooms
    • Service
1  Thank Shoebox3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 August 2019

We book a room with 3 bedroom. The room style is a little old fashion. The bathroom is small but clean. What I like most is their service. He suggest where we should do for the day and try to call the location if the farm is open. Even if they are under-staff, he even carry the luggage for us when we check-out. They also have a common room for children to play video games, and piano.

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank Forbiddens
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2019

Service was excellent, especially Adrian who would go out of the way to help with a smile. When we were there, we realised that hotel was very shorthanded. Adrian was the receptionist,the chauffeur, the cook but he always serve with a smile. We needed confirmation with a tour at our next Destination. He helped to call the tour operator and when he couldnt reach them he checked their website for the information we required.

The onsen was good not overly crowded. There was also washing machine and dryer. The only reason I did not give a 5 star was because the hotel was quite dated and the bathroom is extremely small. If you flush the toilet beware of the shower becoming very hot suddenly.

Other than that I would not mind staying here again.

Date of stay: June 2019
Trip type: Travelled with family
1  Thank pte-traveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 June 2019

This place is really quaint and cosy and has a very nice atmosphere. The service was great and we loved the common area, where you could just chill, play the guitar/piano, some board games when you are relaxing indoors . we had taken the family room which was bigger and neat and clean. Tip: dont forget to try their welcome drink : Japanese plum wine

Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Erica F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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