Hotel is great and have stayed many times. Staff friendly. Breakfast great. Rooms lovely clean and fresh. Would give full marks but for now they have no English TV channels. Lovely flat screen tv on wall but nothing to watch. Had these channels until March 24 then disappeared. Told they would be restored but stayed Sept 24 and still not resolved. Will have to cancel future xmas stays.
Dear guest,
Thank you for your kind words about the hotel, and we sincerely appreciate your feedback. We understand your disappointment regarding the absence of English TV channels during your recent visits. We truly regret any inconvenience this caused.
We are continuously working on improving our services, and we hope to have this issue fully resolved soon. It is disheartening to hear that this has affected your decision for your Christmas stay, but we genuinely hope to welcome you back in the future with everything in place for a more enjoyable experience.
Best regards,
The Dragos Team
Had 3 days at this lovely hotel, apartment spacious and clean. We had breakfast included with wide choice of options. The pool bar was lovely great price and lovely views. Got a bus to Los Gigantes whilst there. The town has a couple of hippo Dino express supermarkets and lots of lovely restaurants. Would recommend
Dear Nbell69,
Thank you for choosing Dragos del Sur and sharing your experience here.
We love you met your expectations and your stay with us was perfect.
We will be happy to welcome you back soon.
Best regards.
The Dragos team.
We stayed here in April for a 5 night break and the hotel was pretty much everything that we expected.
It is a 3 star hotel and that is reflected in the price as well as the general presentation of the hotel as a whole.
The rooms were really well presented and the kitchen area was well stocked. Nice balcony overlooking the sea for a small additional cost.
The staff were so welcoming and helpful from reception to catering and cleaning teams.
The breakfast selection was excellent and caters for many tastes and has plenty of hot and cold dishes on a buffet basis.
The pool area was nice and secluded and there were plenty of sunbeds available whilst we were staying.
Plenty of local buses taking you to other towns and there are some good coastal walks to Los Gigantes in one direction and Alcalá in the other and the buses are nice and cheap too.
Overall we found it to be very good value for money under and made for a really relaxing break.
Dear CaptHaddockHampshire,
Thank you for choosing Dragos del Sur and taking the time to write this review.
We love reading that you met your expectations and that your stay here was so good for you.
We are happy to know that your apartment, the breakfast, the pool, and overall, the service offered were perfect for you.
We will be pleased to welcome you back soon.
Kind regards.
The Dragos team.
Just returned from 10 nights here. I’ve stayed in 5 other hotels in this area before, but for the price, this has been the best! Large apartment & balcony, well-equipped kitchen, 5 of the main UK TV channels, comfy bed. The breakfast was amazing, very impressed by choice and freshness. Pool area was good, and I managed to grab one of the six four poster beds to relax in the shade, every afternoon.
Perhaps because there’s no bar in evening, and restaurant only offers breakfast, it was practically all “older” guests. This was good for me, and there were no kids by pool in the 10 days I stayed. The hotel is right by the bus stops, buy a plastic ticket in local shop and load it with credit. Buses are cheap, I got bus to Puerto de la Cruz for less than 5€. 2 hr journey, great views, nice town to spend a few hours in.
I will definitely be back to stay at the hotel next winter, for the sunshine. 26 degrees every day!
Dear 758ruthk,
Thank you for choosing Dragos del Sur and taking the time to write this review.
We love reading that you met your expectations and that you felt so comfortable here.
We will be happy to welcome back you again soon.
Warm regards.
The Dragos team.
My wife and I came to visit for our anniversary and we couldn't have picked a better place to stay. The room was spacious and spotlessly clean with a beautiful balcony view of the sea. On the 4th floor the Pool and Gym are located.The staff were very pleasant and professional. The hotel is central and just across the street is the bus stop which we took to spend the day in Los America's. In the other direction is a nice walk to Los Gigantes(about 20mins) all in all a not too hectic break.
Dear Alano966,
We are delighted to hear that you chose Dragos del Sur to celebrate your anniversary, and it's wonderful to know that you had a fantastic stay! We're pleased to hear that you enjoyed a spacious and spotlessly clean room with a beautiful balcony view of the sea. Our team strives to provide pleasant and professional service, and it's rewarding to hear that they met your expectations.
We're glad you took advantage of the hotel's central location and enjoyed the surrounding areas, including the nearby bus stop and the lovely walk to Los Gigantes. We hope you had a relaxing and not-too-hectic break.
Thank you for choosing us for this special occasion, and we look forward to welcoming you back in the future to create more memorable memories.
Sincerely,
The Dragos team.
