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“Beach location excellent”

Raccoon Lodge Motel
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Raccoon Lodge Motel
Ranked #2 of 2 Sylvan Lake B&B and Inns
Reviewed 25 August 2016

The location is great - right on the beach front and there is easy access to some great restaurants close by. The checkin and checkout process was easy. The rooms were standard when it comes to a motel, clean and in need of a little repair but we found it acceptable for what we paid. The soap in the bathroom felt like rubber and the towels were not absorbent - the shower pressure was great for me although it almost blew my wife and son out of the shower...

Room Tip: Corner rooms will have less noise
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  • Stayed: August 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 27 reviews

Reviewed 14 August 2016

We have be loyal customers of the Racoon Lodge for over 15 years. Recently we had an incredibly unpleasant experience with the front desk staff. The gentleman on the phone would not let us book a room because of wanting to use two different credit cards (one for reservation, one for payment) anytime we asked what the problem was he would say "it is our policy" and not elaborate any further, then when we tried to ask more questions he would talk over us. He then lied about information on the motel's website stating I was in the wrong because this information is online (I triple checked, it is not) then he hung up on us. Absolutely terrible service when we just wanted a room for a nice weekend.

  • Stayed: July 2016, travelled with family
    • Service
1  Thank mps475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2016

The people who run the place are nice and it is right across from the beach so those are the pluses. It just really needs some serious renovations and updating to get rid of the ick factor. New carpeting/flooring and new mattresses would be a good start.

  • Stayed: July 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2015 via mobile

I stayed next door "beach front" last year and couldn't slept all night due to party people. BUT, this time totally different story in raccoon lodge. No party people with quite time rule, great location and comforty room. Im coming back next year sure!!!!

Stayed: July 2015, travelled with family
7  Thank ryansG2543TK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2015 via mobile

air condition not working, noisy neighborhood and very unhelpful staff no customer service at all. better clean and fix all your a/c unit. i am definitely will no stay here ever again. very uncomfy room at all..

Stayed: June 2015, travelled with family
1  Thank MUMAY29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Raccoon Lodge Motel

Address: 4515 Lakeshore Dr, Sylvan Lake, Alberta T4S 1C3, Canada
Region: Canada > Alberta > Sylvan Lake
Amenities:
Kitchenette
Hotel Style:
Ranked #2 of 2 B&Bs / Inns in Sylvan Lake
Price Range: $68 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Raccoon Lodge Motel 2*
Number of rooms: 28
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Also Known As:
Raccoon Hotel Sylvan Lake

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