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Reviews (112)
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All reviewsprivate onsenryokan experiencekaiseki dinnergreen teano liftgarden viewpublic bathmt asojapanese styleonsen hotelneeds renovationrooftop barbeefrental carstayed for one nightthe bushot water
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3 - 8 of 112 reviews
Reviewed 9 November 2017

We were immediately impressed when on arriving early to drop of our luggage, staff insisted we ate our sandwiches in their bar, whilst they brought us tea and told us to help ourselves to coffee too. On returning later to check in, we were again greeted with green tea and a sit down check in and information session. We were then taken to our room, or should I say rooms. Hall, sitting/sleeping room, covered balcony overlooking the garden, with comfy chairs and sink/kettle/fridge area. There was also another room for our bags/dressing, and a toilet room. So much space.

The evening meal was an experience in itself. Certainly the best (and largest) meal we had eaten during our 3 weeks in Japan. The chefs deserve extra praise for providing delicious alternatives throughout the 13 (?) courses for a non fish eater. The duck hotpot course which you cook at the table over a tea-light flame was my favourite, with the very rare wagu beef coming a close second.

The public onsen was great, but you could also reserve a private one at no extra cost.
The staff were all extremely helpful and courteous, and we must thank Kuo for finding out all the best options for visiting/walking the volcanoes.
The property is easy to reach by bus from Aso station. You tell the great character at the bus station where you want to go, he makes sure you get on the right bus and gives the driver instructions. All for 320 yen. Sorted.
Aso is such a beautiful, open plain, you should include it in any itinerary.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank johnsK9831BS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

I stayed two nights in the absolutley magnificent Aso Sozankyo hotel and I enjoyed it very much. The interior is very calssic japanese style, very nice onsen and extremley friendly and helpful staff that could speak some english. The exterior was the only flaw, it looks old and it needs renovation, however the area is still recovering from the destructive earthquake in 2016. But going to Aso will definitely help the people living there to get back to normal live. The food was good in japanese style. Can only recommend.

Stayed: August 2017, travelled solo
1  Thank Yofstetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2017

This is an older Onsen Inn, we were attracted by their official website and the price, but overall experience was not very impressive.

The service level was OK, the staff was pleasant. We had a superior Japanese room with shared bathroom, the decor was quite aged, and didn't feel very "Superior" to me. There is no shower in the room, and the 'toilet room' was extremely small, basically you need to be seated before you can close the door. The rooms were not centrally heated, an older portable heater was used in our room which fumed with gasoline smell. Moreover the heating in the outside corridor was shut-down at night, so its an extremely cold all around the building in the middle of winter.

The Shared Private-Onsen could be booked for a period of use, that was quite good also the main Onsen was OK as well. The dinner was average but not impressive. The worse part, was they have segregated all of the Chinese guests into one hall, and there were noisy untamed children running around, crying and screaming during dinner, which wrecked any kind of romance we have imagined for couples like us. After complaining, for Breakfast they sat us in a private room, which was nice. The food was Japanese style, and again the taste was average.

The Checkout was uneventful, but the staff did come out to our rental car with Hot Water to help us defrost the windshield, which we appreciate a lot. Overall the stay was average, and we probably would not return to this inn.

Room Tip: There is no elevator in the building, if you don't want to carry your luggage up the stairs, then better ask for a room on the ground floor.
  • Stayed: January 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2017

Very attentive staff waiting at the hotel entrance when we drove there. They speak very little English but the friendly service made up for it. Rooms are very reasonable in size. It is in a quiet neighborhood and so the stay was very relaxing. They were so thoughtful that they made sure the breakfast items were not repeated the second morning. The hotspring was also very good. if you do not wish to use the public bath, you can hire a private bath for yourself at no charge.

Room Tip: No elevators, so may be a bit difficult if you have heavy luggage. But the hotel staff is very willing to help
  • Stayed: May 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank 55nickw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2017 via mobile

Nice friendly staff and decent rooms. The baths are nice and the area is stunning.

However, the food was the worst we had in Japan- especially the kids food: cold deep fried chicken and cold great tempura prawns, cold omelette covered in ketchup and desert - all on the same plate. Hilariously bad.

The breakfast buffet contains one bowl of muesli which would feed one hungry kid.

Coffee machine ( self service automatic) was good!

Stayed: April 2017, travelled with family
1  Thank QQuietroomfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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