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“So good this is going to be our third year in a...”
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3 reviews
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Overview
Villa -
3 Bedrooms, 1 Bathroom, Sleeps 8
Protaras, Paralimni, Famagusta District

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
jill60Mid...
midlothian
Level 4 Contributor
4 reviews
“So good this is going to be our third year in a trot”
Reviewed 3 May 2014 for a stay in October 2013

The first time we visited this villa was 2 weeks before that unbelievable review. Understandably we were concernd. My sister contacted Pauline and her mind was put at rest. We had a great stay and let's just say going back this year for the third time speaks volumes

Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 May 2014
Thank you for your review of the beautiful NEFLI VILLA and we look forwarding to welcoming you all back again late AUGUST 2014 for another stay in NEFLI VILLA.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
newcastle upon tyne
Reviewed 26 October 2012 for a stay in August 2011

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Large rooms and lovely pool in large area
Liked least: Leaving !
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
18 Aug 2013
THANK YOU SO MUCH FOR YOUR LOVELY COMMENTS.It is sad sometimes that some clients are very hard to please but this review of the property certainly more than makes up for it.Lovely haveing you all stay with us and look forward to welcoming you all back in JUNE 2014 best regards PAULINE holidaylettingscyprus.co.uk
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
manchester
Reviewed 21 August 2012 for a stay in August 2012

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Pool was cleaned 3 times a week - very efficient
Liked least: No stairgate, no dishwasher, on arrival villa had broken window, large pool tile missing and satellite broke. No cot, highchair etc. for baby (was pre-ordered). Stairgate not available, therefore dangerous for baby. Cot & highchair not up to standard
Travelling group: Young Children
Your age range 50-64
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
1 Sep 2012
This villa was professionally cleaned upon your arrival and was immaculate inside and outside.I met you personally within 2 hours of your arrival and there was no mention of being dissatisfied or in fact the villa was dirty which is most obviously was not.I met you to deliver the nursery items ordered a high chair and travel cot which were in immaculate condition same cannot be said about the disgusting state the items were found in after your departure.All our nursery items are eu approved and the safety of these items plus the small children who use them are paramount to us.
yes the satellite box had to be repaired and yes one tile around the pool had to be replaced can I point out this was for your comfort and safety and certainly did not take 2 days but a mere 30 minutes.This villa was not empty 2 weeks prior to your arrival the guests actually left the villa at 10.50am on your arrival day do not assume look at the availability calendar on website.
When booking the villa care should have been taken to ensure hat it met with your needs don't assume it has a dishwasher look at the villa description were it clearly states no dishwasher at this villa.
The bathroom again was immaculate on your arrival although he plug was missing and a new one was provided for.
You state you found he welcome pack in a drawer ,in our welcome pack you get tea ,coffee ,sugar ,orange juice ,milk, water ,butter ,bread and a bottle of wine most of these items were in the fridge what you found in the drawer was the information book.
We note you have booked with villas to let in the past and would wonder why you did not book this villa with them as they advertise this property as well on there website.
The outside area was certainly not strewn with cans on your arrival but it certainly was on your departure.
I find it amazing that staying in a villa for 14 nights 15 days and having so many complaints that you did not contact us once hroughout your stay in resort.I also find it amazing that the safety of your child would not have prompted you to call us if he nursery items were in such bad condition,I am infact using the said nursery items at present for my 1 year old grandson who is staying with me.We have never never had complaints about the cleanliness of this or any of our villas more the pity we cannot review clients/customers because in this instance the villa was in a very very poor condition on your departure it would appear that the refuge bin a mere 30 yards away from villa was a little to far for you.We would encourage our other 13 clients who have stayed in this villa this year to give their opinion of this beautiful villa.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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