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All reviewsinfinity poolsand barearth restaurantbeach accesslunch buffetnice facilitiesteam buildingfried ricemodern designan affordable priceenjoyed our staylobby areafilipino foodegg stationupon checkstayed here for nightssea view
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9 - 14 of 135 reviews
Reviewed 29 May 2018 via mobile

Awesome place, very spacious. You’ll surely love to stay at their lobby- amazing view. There was a number of pool available for you to choose from. Their vegetable lumpia was so far the best we’ve tasted.

We availed of their massage but unfortunately they did not have a spa yet that time. We were just brought to a room at the nearby hotel. The massage was great but that was inconvenient on our part to be squeezed in a room.

Stayed: December 2017, travelled with friends
Thank Romelene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2018 via mobile

Place was so cool and huge. Many things to do and quiet numerous of pools to choose from. Our experience was so awesome. I will definitely comeback to this hotel. 3 days and 2 nights stay is not long enough to explore and enjoy the amenities. Food in breakfast buffet was also fine. With just right array to choose from.

Stayed: April 2018, travelled with family
1  Thank Vangie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2018 via mobile

The staffs is highly recommended serviceminded. I think Solea bar & restaurant is 3-4 stars rating but the services with staffs is 5 -stars!!! Thank you Randy , Robert and company in the Salt & sky bar is an Amazing to be up there. The drinks is good 4/5.

Downstairs bar Thank You Dwight your drink is Good well balance 4,0/5,0
Singapore sling Im missing the Benedictine
It can be better 3,9/5.
Mai thai is 4,1/5. The mango garnish make it rated to over 4.
I love Cordoba (v)sunset 4/5.
The Cosmopolitan it can be better (Almapolitan) 4,0/5,0 anyway its pure Cosmopolitan well decorated with oranges pale. The color is a bit darker pink its should be ligther exactly baby pink but well balance espirit with the vodka & contrieu.

The last drink Almapolitan cocktail ,unknown cocktail the swedish vodka is excellent I can feel the quality of this vodka 3,9/5,0 can be better decoration. Its a Spicy taste I like it!!!

Last but not the least!!! Devoted with excellent services. I dont remember his name
a new staff with sounds japanese name!!!
Thank You everybody!!!
I highly recommend the place!!!

Stayed: May 2018, travelled with family
Thank Alma E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShingLo, Public Relations Manager at Solea Mactan Resort, responded to this reviewResponded 23 May 2018

Dear Alma E,

Thanks for a very positive response! We always want to give all our guests a WOW Customer Experience because you deserve it! We are very glad for all your honest feedback too! See you soon!

Best regards,

Shing Lo
Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2018 via mobile

Our family have always an Easter Sunday Tradition every year. So this year we chose SOLEA HOTEL since we saw a lot of summer promos plus beautiful pictures from our friends and relatives. Until we experienced it by ourselves and indeed a beautiful resort that definitely a must for children. They have a lot of different kinds of pools plus inflatables that suits for kids and adults. The food were delish the employees there from F.O - F&B - Room Service - Lifeguards - Housekeeping are very helpful, knowledgeable and friendly. Our experienced here was a blast and I will definitely recommend it!

Stayed: April 2018, travelled with family
Thank Aikayeisha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShingLo, Public Relations Manager at Solea Mactan Resort, responded to this reviewResponded 24 April 2018

Dear Aikayeisha,

Oh what a great review! Thank you so much! We are so happy that your family enjoyed your stay at Solea! We hope to have you again on your next vacation!

Best regards,

Shing Lo
Public Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2018

Room: booked a pool facing room but due to lack of availability we were put in a city/garden facing room. This was a blessing as it was bright, clean and relatively peaceful, treated with a lovely balcony and view looking over the trees, local neighbourhoods and city in the far distance (compared with the poolside which was crowded and noisy!)

Customer Service: Not impressed. Very slow and inattentive waiting staff, took more than 30mins to tell us how many pieces of bread came with a dish. At this time they did not appear to be crowded or short staffed. On one occasion it took 15mins after we sat at a table to even be given a menu.
I must note that the catering staff however, those taking care of the congee counter and behind the food were very friendly and helpful!

Restaurant: During our visit one of the restaurants was under renovation.
This meant long lines for breakfast, so make sure you get there early if you are hungry.

Pools: There are several large swimming pools, very much dominated by Korean tourists during our stay over Easter weekend, crowded with lots of families, had to pick and choose quiet times to swim.

Activities: We paid to use the inflatable assault course which was a lot of fun, however it was in a large pool of salt water apparently from the sea. This is not a problem, except there did not appear to be any pump or circulation of the water. This made it fearful to fall from the inflatable into the stagnant water incase we may ingest any water and get sick. you could see lots of mould and dirt floating in it, didn't look sanitary at all: we weren't allowed to take photos on the inflatable and it made me wonder if this was why. If they had a better filter system, this could be great!

Massage: Great! Had room service which was great, they brought the massage tables and the massage was wonderful! Thank you!

Glad we only stayed there for two nights. Good for a short trip.

Room Tip: garden/city view
  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Fidela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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