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Reviewed 3 September 2016

We stay a bit less than 1 week in this hotel which is only 2 minutes away from the highway. There is enough parking for everyone, secured gate automatically closing at 20H00 making the place private and accessible to residents only. Contrary to other reviews, we were welcomed with a smile, the person was really nice and gave us all the necessary information, also the cleaning ladies were all polite and always greeted us. The little house we booked was for 6 persons and had 2 bedrooms (1 twin and 1 double) + a sofa bed (clic-clac) which we did not use. You immediately notice that the houses were built quickly and with the cheapest furniture. There are blinds at each windows and I should add “hopefully” because there is no air-conditioning in the house which is a non-sense in that region – I would not stay there in Summer when it’s over 30° as it must be boiling hot in there. In the afternoon, we had to close the blinds so keep the inside cool but then we were missing light. We could not stay outside on the little ‘terrace’ because there are no garden chairs and no parasol and staying in the sun was just impossible. We were lucky to not have any neighbours so we sat a bit under the tree of the other house but on the kitchen chairs it was really not the best option. The kitchen has a big fridge and a small freezer, vitroceramic cooking, microwave, oven and all the necessary to eat and cook, it’s really convenient. 1 sofa (which is not enough if you are 6 persons staying there) and a very small TV, the picture does not even fit the screen correctly. 1 table with only 5 chairs (despite being a house for 6 persons, weird). 1 WC at the entrance and 1 on the 1st floor. On the first floor: a bathroom but the shower is really not convenient if you are taller than 1m65, we all struggled to take our shower as it is not high enough. Enough towels but unfortunately no hairdryer – you may ask one from the reception – I always travel with my travel-size one so not a problem for us. Double bedroom with a cupboard, twin bedroom with nowhere to put your stuff and no light at hall: the ceiling lamp was not working and between the 2 beds there was a lamp but nowhere to plug it! It’s there just for decoration! The mattresses were really hard according to us. Free wi-fi with really good speed but probably with a security issue as we were not allowed to connect to our online bank system as we got an alert that the connection was not secured enough for banking operations and were immediately disconnected. We did not pay for breakfast, there is a Carrefour Market only 10 minutes away from there where you can buy bread. Our house was overlooking a field and was therefore quiet, we arrived after the end of the school holidays so all the hotel complex was quiet but we could easily imagine how noisy it should be during the Summer holidays with plenty of kids. Seeing also the walls of the house, I’m not sure it is also well isolated – as an example, we could hear noise from the toilet of the house next door which probably had a leak as it was taking water every 5 minutes, days and nights, so I can easily imagine that if there were neighbours, we could have heard them too. We did not go to the swimming pool so I can not comment on it. No cleaning foreseen unless you stay a minimum of 7 nights, you have to clean that kitchen area before leaving. They provide you with 1 tablet for the dishwasher (take some with you to use it on a daily basis), 1 sponge and soap for the sink, then 1 bucket and what really looked as a dirty mop which we had to use to clean the floor. As other reviewers, I don’t think this hotel is worth the 3 stars as it’s quite basic but it’s sufficient for a short stay. Despite this review, we would not go back because we are looking for more comfort and the lack of airco and of outside seating in the shade was a real negative point for us, you can not always spend all day out, visiting the area or sitting at the terrace of a café in town because it’s too hot in your house. Clermont-Ferrand is about 15 minutes away from the hotel and there are loads of things to see in the region too.

Room Tip: The houses overlooking the field seem quieter than those overlooking the parking
  • Stayed: September 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Londinium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2016 via mobile

On our trip too Southwest France we stayed there one night. We had a double floor apartment. The bed where very comfortable and the room was clean. We enjoyed the stay and we thought that we could stay longer the next time. A lot of things to see around like the Puy du Dome or Vulcania. We liked it a lot.

Stayed: July 2016, travelled with family
Thank Fu-Clan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2016

We got extra good value at A$85 per night. Coin laundry on site was easy to fit in with - we used it in the afternoon. Inexpensive Lidl supermarket 5Km nearby. We had a two storey, 2 bedroom unit with kitchen. Had only booked one bedroom. Bland interior but practical and convenient. Outer circle units can have views onto fields and crops. West facing in back may be best. We were in the inner block close to reception. No traffic noise inside but very convenient to motorway to east. Proved to be a good base for our visit to Riom, Puy de Dome and the volcano scenic drive through Orcival and col de Guery to Le Mont Dore, returning via St Nectaire. This drive was beautiful French mountain scenery, historic villages and bucolic countryside. Code for front gate after dark. Adequate on site parking.

  • Stayed: June 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank keith_roam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2016 via mobile

Excellent choice for a stop over. Staff was very accommodating,villa was clean,there is an outdoor pool which the children enjoyed using!! The kitchenette was also a bonus.Downside is there is no aircon,but for the price?Can't complain .

Stayed: July 2016, travelled with family
Thank k r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muriel I, Manager at Garden & City Clermont-Ferrand Gerzat, responded to this reviewResponded 18 July 2016

Dear client,

Thank you for your comment, my staff and I thank you for it.
We always do our best to make your stay happy and cool.

So see you again at GARDEN & CITY Gerzat.

Regards.
Muriel I. MANAGER.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2016 via mobile

Our stay was very good, our place was is in a Gated community, quite basic, but liked the fact our bedroom was upstairs, next to the bathroom, with a full length bath I could relax in after a long day driving, and the living quarters downstairs.
If I were to be picky the front garden could have been better looked after. However, for space, value for money, the feeling of safety for you and your belongings, we parked directly outside our front of the property, I am being a tad fussy. Oh, did I mention... It was very clean

Stayed: June 2016, travelled as a couple
Thank Ray J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muriel I, Manager at Garden & City Clermont-Ferrand Gerzat, responded to this reviewResponded 28 June 2016

Dear Client,

We thank you for your message and it shows that we do our job a good way!
Hope to see you again in Garden CITY Gerzat.

Best regards from GERZAT!

Muriel IMBERT.
Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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