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All reviews beach bar pizza beach bungalow beach front the hotel offers half board the main hotel rented a car all inclusive package big hotel beach volleyball breakfast and dinner waves crash speak french per day great beach both sides
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176 - 181 of 1,307 reviews
Reviewed 4 February 2015

Me and my wife spent two weeks in a ocean-view bungalow over christmas and new years -14/-15.

First night we arrived late was bunkered into a bungalow with no ocean-view as per booking, rather it was facing the parking and backside of the kitchen. After complaints we were next day moved to a room further up which did have a ocean-view from the terrace but not the room...?
Both rooms inhabited roaches. We're not over-sensitive to bugs but I've actually not personally ever witnessed roaches in hotel rooms in many years even though staying on beach huts wo electricity in south america lousy hotels in Asia etc. So for a hotel that seems to have the ambition to be a luxury resort it just doesn't match. to my knowledge roaches are a directly related to cleaning.

Food was without any large imagination so we ate mostly in other places reachable with rental car. (I recommend others to rent a car for the whole stay picking it up and leaving it at the airport)
We had included breakfast in our rate, which we liked (probably as it was scandinavian style and we're scandinavians).
The Grand-Anse beach just a few km south was the nicest beach we found across the islands.

Regarding service, we were adressed nicely by all personnel but can only conclude that service is far from the level a hotel in this price range should be, Swedish seasonal workers would need significant training if they're not to be supported by local or professional personnel at this type of location. If your 30 x 20-year-olds wo training this is what comes out of it. But as this is not a high-class resort I guess it was acceptable however annoying. An example is internet access, we kind of made a point of reverting to the front desk as they everyday told us that internet to our room would be fixed. After ten times (ten days) we didn't bother any longer. At a proper hotel there would of course have been a message in the room after the first day saying, sorry we just can't fix internet, sorry, have a free drink in the bar or whatever as compensation. Instead continuous promises of internet that i guess both we and the reception ladies new would not have been fulfilled. I can also agree to previous reviewers that it was a bit annoying when during meals, plates, glasses are being almost pulled out of your hands by personnel more focused on their own appearance than making sure not to disturb vacating guests.
So service not too good, but there were other things that made us enjoy our vacation greatly, good tenniscourts, with available trainer, great beach, always beach chairs available, lots of things to do on the beach, nice trekking routes around. We lacked an indoor gym for the hottest days though. An outdoor gym would have been good as well, my opinion is that it would suit the category of guests quite well.

Nice activities going on with live music a few nights.

In general we enjoyed the stay a lot.
Before travelling we read many of the good reviews here good and bad to which i mostly concur. It's a hotel in a nice location, not as per luxury standard but absolutely a great place to spend a vacation.
We could definitely consider returning.

Room tip: Beachfront bungalows looked great.
Date of stay: December 2014
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
4  Thank Wittsjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2015

This is a very good place for a comfortable vacation. Its beach is fine, the rooms are good, and the food is delicious. You can make excursions around the island Basse-Terre with jeep or go to the botanical garden, or go by boat to the small islands Les Saintes.

Date of stay: January 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank StenAllan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2015 via mobile

Fantastic view and nice beaches. Waves and wind made it difficult to swim with children some of the days. Pool area was nothing special. You really need a car to take you outside of the hotel area, eg for restaurants in Deshais. More genuine in Basse terre than on Grand terre. Cleaning was not acceptable. No changing of bed linens during the week we stayed and we never managed to get the right number of clean towels and had to go to the reception for new basically every evening.

Date of stay: January 2015
1  Thank AndersEller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2015

The Fort Royal is a nice hotel for families.
This one of the only resort in Guadeloupe including Club Med where most of the staff talk english.
The staff was really nice to us.
The hotel is a little one with a lot activities like jet ski, sport and it's also a cool place to relax.
It was a nice stay in a nice place.

Room tip: The sea views room are the best!
Date of stay: November 2014
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Sweetsunnysarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2014

Fort Royal 22 - 25 december
Guadeloupe

Location: The hotel is located up on the hilly part of Guadeloupe, Basse-Terre, a 45 minute drive from the airport.
We usually stays at smaller places but different circumstances led us here.
This is a large hotel with a mix of tourists from Sweden and France.

The room: The room was spacious and clean, Swedish standard I would say.
Breakfast was good with excellent fresh bread baked at the hotel.

Service: The service is excellent, very helpful and friendly.

Conclusion: Good being a large all-inclusive hotel on a nice beach, good for children. Recommended for the non adventure people.
When in Guadeloupe why not take the boat to Dominica and see one of the last untouched Caribbian islands with spectacular jungle.

Date of stay: December 2014
Trip type: Travelled as a couple
6  Thank Sahlbergs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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