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Reviewed 24 October 2016

We stayed at the Hotel Bernina Annex (Dependance) which was around the block from the main hotel for one night after taking the Bernina Express train. Our suite was the Morocco room and it had a nice balcony overlooking the town. The room was very clean and the bed was comfortable. Air conditioning was a plus. Check in was at the Hotel Bernina desk right across from the train station, and the included breakfast was in that Hotel Bernina restaurant as well. Would absolutely stay there again should we find ourselves in Tirano.

Room tip: Stay in the newly renovated Annex - it's worth the walk.
Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank JulieH937
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 October 2016

We stayed for one night and although the room was ok, I'm glad we didn't stay longer. Checked in late (9:00pm) after a long trip from Milan, check in was smooth, however as we had pre booked for a meal at the hotel's restaurant, we had to hurry as the kitchen closed at 10pm. There was confusion about our booking which was sorted out, however our waitress was impatient and unfriendly. We had a choice of meals from the menu and when we asked for further explanation, she insisted on writing down our enquiry as our order. When we explained we wanted further information, she was most unhelpful. Our room was small with a bedside table turned sideways on one side of the bed and no bedside on the other. It was clean and bed was comfortable but looked nothing like any of the rooms on the website (which I think are actually suites with various themes). We were told breakfast was between 7:00 and 10:00am and on our way down to breakfast at 9am, we enquired about check out time and were told checkout was at 10am! The breakfast room was chaotic with slow replenishment of food items and crockery. We bolted our breakfast down in order to check out on time. Not the best experience we've encountered in a hotel.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank lizg007
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 September 2016

We stayed here after travelling from St Moritz on the Bernina Express. Bernina Hotel staff were very welcoming, supper service was excellent and amusing, wood oven pizzas are worth a visit and caramel apple pudding was delicious. Lots of fresh fruit available for breakfast. We stayed in corner room on first floor with a large bathroom and with access to balcony. Despite overlooking station, as mentioned by others, we were not disturbed by trains. We easily rented bicycles from outside the station and explored Tirano, lots to see, including Bernina 'Express' train negotiating a traffic roundabout! We plan to return when next in the area. A gem.

Date of stay: September 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank somerset_pf
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 September 2016

We were made very welcome and had a very good value lunch. The staff were charming and interacted very well with us, inspite of our lack of Italian. Other restaurants in Tirano have seemed preoccupied with turning around tour groups but not here.

Nice toilets.

Would certainly like to stay in this hotel if visiting the area for a few days.
Full marks.

Date of stay: September 2016
Trip type: Travelled as a couple
Thank ianor
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 September 2016

We arrived in Tirano quite by accident!

We had been on a boat tour of Lake Como, and someone told us we could catch a train from Varenna and save at least an hour on our return to Milan. So we made our way to the very small Varenna train in the dark only to find that no one there understood English. They directed us to take the train going in the opposite direction of Milan. It was very dark and impossible to see our train's direction. Also, our cell phones had run out of battery or we would have discovered that fact much sooner. Tirano was the end of the line and when we stepped off the train at 10:30 pm we learned that the next train to Milan was the next morning. Fortunately, Hotel Bernino was a short walk away. They could have charged us whatever they wanted, but they were kind and generous. They even loaned us an iPhone charger to take to our room.

What could have been a disaster turned into a fun adventure with a happy ending. We had a delicious breakfast at the hotel and caught a morning train to Milan. The scenery through the Italian Alps was spectacular. We're even talking about a return trip so we can spend more time there!

Room tip: We were in room 201, and even though it was facing the train station, it was very quiet with the windows closed.
Date of stay: September 2016
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank j2garcia
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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