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Reviewed 8 September 2018

Overall, very enjoyable stay. We went in a relative off-season (Sunday to Tuesday).

Picturesque resort, nestled on the slopes leading down to the corner of a secluded beach. Nice, clean beach - gentle slopes, good for playing in the sand and strolling (not so good for swimming as hard to find deeper water).

Spacious, clean and comfortable suite with wonderful views. Friendly service.

Although selection not large, the food is cooked well and refined (fresh fruit selection can be improved - only had watermelon/rock melon).

Quite ideal for families, though need to be able to walk up/down some steps, especially if staying in the villas which are higher up the hill (buggy service available - but last stretch down to the restaurant, swimming pool and beach - still needs one or two flights of stairs). Not an issue for my 2 year old.

Some excursions to see fireflies and turtles (April to September) can be arranged via the resort.

Date of stay: September 2018
1  Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FaiziM8, General Manager at Royale Chulan Cherating, responded to this reviewResponded 24 September 2018

Dear Andrew T,

Thank you for choosing Royale Chulan Cherating and for taking the time to share your glowing review in TripAdvisor.

It is a pleasure to read that you enjoyed your stay with us in all different aspects : accommodation, landscaping, dining, staff services and activities. We are truly blessed to be surrounded by beautiful nature that had made us one of the top destinations in the East Coast.

We are sincerely happy to learn that you had an enjoyable stay. All the team is joining me to tell you how grateful we are. We will be more than happy to welcome you back to our paradise.


Warmest Regards,
Faizi Khalid
Resident Manager

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Reviewed 1 September 2018 via mobile

This place was amazing and thanks to my sister who went here early of this year and recommend us to stay at this beautiful place ! Overall, we really had a wonderful two nights stay at this beautiful resort. Such a friendly staff and the breathtaking landscape and overlooking a beautiful bay and beach. Definitely will be our favorite place for vacation ! #cuticutimalaysia

Date of stay: August 2018
1  Thank AilinOthman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FaiziM8, General Manager at Royale Chulan Cherating, responded to this reviewResponded 13 September 2018

Dear Ailin O,

Greetings from Royale Chulan Cherating!

Thank you for taking the time to share your nice review with us and TripAdvisor community.

It was indeed a pleasure to share our little paradise with you. We are delighted that you enjoyed your stay with us overall and it is truly an honor to learn that we shall be your favorite destination for vacation. #cuticutimalaysia

We would like to take this opportunity to express our gratitude to your sister who recommended us to you. I am pretty sure she has also been narrating flying-colored stories about us to her friends and other family members as well :-)

Thank you again for your kind words, we look forward to welcoming you and your family back soon to Royale Chulan Cherating.


Warmest Regards,
Faizi Khalid
Resident Manager

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Reviewed 28 August 2018 via mobile

My husband and I have always enjoyed the laid-back and quiet beach town of Cherating.

However, we have not visited it for awhile. When we heard about a new hotel in town, we decided to give it a try, with our young daughter in tow.

When we arrived, we parked our car at the parking area and the hotel buggy collected us to the reception. The view from the reception area was jaw-dropping. Since the reception and the villas are perched on the higher level and all face the ocean, the guests would get to emenjoy amazing view of the sun, sea and sand.

The rooms and facilities are clean. The staff are friendly and always greet with a smile. Guests get to eat breakfast and dinner with amazing view.

The villas have a balcony with deck chair and chairs. You can sit and read a book while listening to the sound of waves, rustling leaves blown by the wind and tropical insects from the neighbouring rainforest. Both my husband and I got to enjoy the trainqulity of Cherating with a wonderful view to boot! Our young daughter too enjoyed the pool and the beach and relaxing by the deck chair. The weather was milder because of the cooling breeze.

The hotel is exclusive because of the number of rooms. It is not busy and guests can relax in the quiet surrounding. The public beach area is also a short walking distance away if any sport or nighttime activity is required.

Since the villas are perched on a hill, guests would need to be able to walk on stairs. Otherwise, it would be suitable for anyone who wants to take it easy while enjoying an amazing view of the sea.

Date of stay: August 2018
Trip type: Travelled with family
2  Thank Mawarjg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faizi M, General Manager at Royale Chulan Cherating, responded to this reviewResponded 5 September 2018

Dear Mawarjg,

Greetings from Royale Chulan Cherating!

Thank you so much for your glowing review about your recent stay on our little slice of heaven in Cherating. We take great pride in praise given by our guests and we are especially pleased to know that we have served you well and that you have enjoyed the beautiful natural surroundings of gorgeous Cherating.

We appreciate you mentioning our villa balcony, not only the large airy space, also the magnificent view that takes breath away.

We would love to live more wonderful memories with you, so therefore we hope to welcome you again soon within the near future.


Sincerely,
Faizi Khalid
Resident Manager

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Reviewed 28 August 2018 via mobile

We booked the 2 bedroom villa for a 1 night stay. This place is truly amazing. We felt the exclusiveness from the main entrance itself. The guard asks us our name and greets us. We were told to park the car and wait for the buggy. It only took less than a minute for the buggy to come.The staff were all welcoming with smiles on their faces. Check in was a breeze. We were served with drinks and keropok lekor which was a very nice touch. The lobby was breathtaking. All of us loved it. After checking in, we were brought to our villa. The villa was a good size, with a balcony facing the beach and pool. One thing that we really loved about the place was the smell of the place. The same fragrance can be smelt all throughout the resort. It was a sweet and calming. We spent the evening at the pool and beach. The pool was of good size. The kids loved it. The beach was also clean and lovely. We had dinner at the resort. Not a variety of choices but still ok. Breakfast was good. There was a spread of food and everything tasted really nice. It was really hard to say goodbye to the place. We will definitely be back.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank MrsHazlin83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faizi M, General Manager at Royale Chulan Cherating, responded to this reviewResponded 4 September 2018

Dear MrsVacation83,

Greetings from Royale Chulan Cherating!

Thank you so much for your amazing review following your stay with us. You are one of our best ambassadors and your words are like music to our ears. We are glad to have exceeded your expectations in all aspects.

We are sure that your kind comments will further motivate our team to continue delivering the highest service standard they can to our beloved guests.

We look forward to welcoming you and family again.


Warmest Regards,
Faizi Khalid

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Reviewed 27 August 2018

I think the rooms in this resort have been amongst if not the the nicest we have stayed in anywhere in the world. Beautifully appointed, spotlessly clean and maintained. The staff are very well trained and are always courteous and friendly. The Cherating beach must be 5 miles long and there is no one on it!
I think the Management and staff of the Royal Chulan can be proud of what they have achieved here! It is certainly as place that you can relax and enjoy. One thing to note however - there is no gym for those expecting that facility which we were a little surprised about given the appointment of this resort.

Room tip: I think we were in villa 14 which had unimpeded sea views
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faizi M, General Manager at Royale Chulan Cherating, responded to this reviewResponded 3 September 2018

Dear David M,

We are delighted to learn that you had such an amazing experience with us. Our goal is to create exceptional stays for our guests, and it is thrilling to know that we succeeded in achieving exactly that. Your glowing words had been shared with our team to motivate them further, and as I read it out line by line, I could only see proud faces smiling at each other. So, thanks.

We certainly cannot wait to welcome you back in the future here in this beautiful shores of Cherating.


With Kindest Regards,
Faizi Khalid

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