We met Gema and Joan Jimenez, owners in 2016. They have good command of English, were friendly and accommodating and just a delight to work with. The apartment is clean, efficient, comfortable and nicely decorated. The twelfth floor location is free of street noise in a fairly new building.The view West along Gran Via is lovely, especially at sunset. The location is only a few meters from bus and metro stops. Shopping is plentiful at Gran Via II mall less than a block away. An IKEA store is just several blocks away. The area has an abundance of nice restaurants offering a variety of cuisines. We have booked our next two stays in 2017. A must stay just 15 minutes from the airport whether for business or tourism.