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Reviewed 6 April 2018

Great place to stay. Lot of activities for al age group- stayed with a 4 yr old. Pool n jaccuzi are really good. Elaborate buffet breakfast/lunch options. You can chose either with your booking. Casino is 24 hrs and well managed.

  • Stayed: April 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank agarsur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

First, the hotel looks amazing with the canal and the great casino.
As for the casino, if you want to have a drink it's impossible to find the staff.
If you want service, the reception never answers, so you need to walk all the way down to the lobby which very very far because the hotel is big.
Almost nobody speaks english and aren't nice of helpful.
After gambling in MGM, i realized that the venetian is not that good.
The room itself was amazing.

Stayed: April 2018, travelled with friends
1  Thank LevyShahar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this reviewResponded 11 April 2018

Dear LevyShahar,

Greetings from The Venetian Macao!

We regret to hear that you had an unpleasant experience at the Resort during your stay. Please allow us to apologize for the inconvenience caused. We would be grateful if you may provide further details regarding the mishaps in service you experienced. Please contact us at CustomerCare.Comments@sands.com.mo.

It bring us some comfort to know that you found our room amazing.

We look forward to hear from you soon.

Best regards,

Diogo Silva
Quality Assurance Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

While we were staying in Hong Kong, we decided to stay for a night in Macao and chose the Venetian. It is absolutely perfect and has no difference than the one in Las Vegas. The stores are fabulous and the service is amazing

Stayed: April 2018, travelled with friends
Thank nihan19721969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

My family and I stayed at The Venetian.
We had a great time.
Room: look for something in the south wing as it allows you to have a great view of the “Macau strip” with the Parisian, Wynn Palace and other resorts in your vicinity. We were in the Bella suite which suited us 3 just fine.
Hotel: lots to offer; highly recommend the venue as it’s very central, large and has great deals along with dining options to offer. The pools are amazing whilst offering a lot of “scampering” area for the kids.
Dining options: strongly suggest Portifino and Morton’s (both are great options for date night) tho overall ambience at Portifino is better (especially if you sit outdoors).
Staff: excellent service. We were traveling with a small baby and all our requirements from a baby chair to bottle steriliser were met with. Very helpful support staff.
Other things to do: my 2 yr old loved the Monkey King show (next-doors). My wife and I went for the cabaret performance.

All the best. We will be back.

Stayed: April 2018, travelled with family
Thank Guzzler_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

Every hotel-casino in Macau has their unique attraction, but this one is the best. Hotel, large casino, shoppes, everything that you want you will find here. Some branded flagship store has their shop here, such as Victoria Secret, Fossil, Guess, Kate Spade, Banana Republic, Coach, even Burberry, LV, Bottega Veneta & many more. The coolest thing is scenic view of Venetian River, 3D blue sky, & its gondola hanging around the river with beautiful voice rower. If you feels hungry, lay down at Lord Stows cafe for its delicious eggtarts or strolling around foodcourt to finds what you want. This resort can be reached by free shuttle bus from Macau Outer Harbour or Taipa Harbour.

Room Tip: every room has a magnificent view & great service
  • Stayed: March 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank ermezmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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