While some thing it is beautiful and gorgeous some will maintain that it is fake and gaudy. I think it is somewhere in between. Whatever it is, be prepared for your senses to be overwhelm, from the sights and sounds of this huge (somewhat confusing?) complex/resort. It is literally swarming with people and the cacophony of sounds and voices (China nationals tend to talk VERY loudly, no offence intended, and multiplied this thousands of times and you get the picture.) can be very jarring. The room is beautiful, but the towels and bathrooms like some reviewers mentioned is already long past its shelf lives and ought to be replaced. The pillows are too soft for my liking and they don't provide adequate support. The shopping is plentiful but they don't come cheap. The entertainment options are plentiful. The casino itself is huge and though crowded, one can always find a place at a table or machine. Despite the tight crackdown by the security, the place is still swarming with young hookers, blatantly giving out their phone numbers or even coming up close and ask if you like to 'go out' with them. The trick is to avoid eye contact with them and they will leave you alone. It can be quite amusing watching the cat and mouse game played out between them and the security staff. If you are looking for a spot of evening entertainment and trying your luck at the tables is your cup of tea, the place doesn't disappoint. The complimentary shuttle bus services is a huge plus and it bring you anywhere from the airport to the ferry terminal to the city itself, if you know how to hop from one hotel bus to another. The front line office staff are efficient and proactive and they seem to be able to anticipate your every need. For example while waiting for our room to be ready, the porters already approached us, took our bags for storage and sent the bags up to our room within 15 minutes of us taking over the room key. When checking out, they automatically load our bags up the shuttle bus and they don't stand around waiting to be tipped. I was a bit slow for the trip home and by the time I bring out my monies, they have moved on to serve other guests. I am impressed. My only 'complain' is the lack of English speaking staff or even Mandarin (I can still get by with a smattering of Mandarin). For a 5 star hotel that sees many tourists from all over the place, having staff that predominantly only speak and understand Cantonese is not very tourist friendly.
- Official Description (provided by the hotel):
- An all-suite integrated resort offering spacious accommodation from 70sqm with lavish facilities, enjoy world-class shopping, entertainment and dining experiences in this signature Macao Property. ... more less
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- Also Known As:
- Venetian Macao Hotel Macau
- Venetian Macao Resort