We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Expedia.com
USD 609
View deal
Free cancellation until 26/06/21
Booking.com
USD 609
View deal
Free cancellation until 25/06/21
Trip.com
USD 325
View deal
Hotels.comUSD 609
TravelocityUSD 609
Prestigia.com
View all 11 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (1,502)
Filter reviews
1,502 results
Traveller rating
1,128
254
70
29
21
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,128
254
70
29
21
Show reviews that mention
All reviews relaxation pool wave pool pool suite small pool man made beach living room housekeeping team cake hotel room house keeping front office shuttle bus spa tub galaxy incense sasa
Selected filters
Filter
Updating list...
334 - 339 of 1,502 reviews
Reviewed 21 April 2016

I have been there when it opened 4 years ago and now I got back last weekend for a relaxing trip. The service was much better since there are less people going to macau these days, the room was great, and to top it off, there is 27 degrees temperature control in the pool inside the room. Breakfast was nice and ends at 11 am. over all good experience. Must try the Spa, it's the best part!

Room tip: a normal regular room will get the job done
Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Calvinhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 May 2016

Dear Calvin Y

Thank you for taking the time to share your feedback following your recent stay with us.

We are pleased to read that it surpassed your expectations and that you were able to enjoy the unique elements of our spacious suites, the quality of breakfast and the experience of our award-wining Spa.

We look forward to being of service again in the near future.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2016

I went to Macau with my girlfriend for a short vacation, and chose banyan tree to stay for 2 nights. The room is roomy and clean, service is above average in the area. Price is also above average but you get what you pay for. Breakfast is slightly below average in terms of variety, but it won't be a big issue in a big casino with many other restaurants that you can choose from.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Banyan Tree
Thank chunghungk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 May 2016

Dear chunghungk,

Thank you for taking the time to provide your feedback on your recent stay with us.

We have noted the areas where you felt we could improve further to ensure a memorable experience. I wanted to assure you that we are working on enhancements in our products ad services in those areas and look forward to sharing the improvements with you on a future visit.

The team and I look forward to welcoming you back and to being of service again in the very near future.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2016

Overall as the hotel is part of the Galaxy Macau complex there's lots of shopping and restaurants with a fairly good range to choose from. If gambling is not your thing then there's other things to do too. Loved the indoor pool on the 31st floor and the Banyan Tree spa is as good here as it was in Phuket!!

Date of stay: April 2016
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
3  Thank THT0604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 May 2016

Dear THT0604,

Thank you for taking the time to share your feedback following your recent stay with us.

We are pleased to read that it surpassed your expectations and that you were able to enjoy the unique facilities available to you. Thank you for highlighting our Spa which continues to be mentioned by many of our guests, and the team and I look forward to your return in the near future

We look forward to being of service again in the near future.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2016

I like and will have chance to go again.
I like the facilities provided in the room.
I like the hotel also looks after kids and provides kid slipper and bath clothes.
The shower gel, Shampoo are all good.


Room tip: we gave around HK$50 tips during our stay.
Date of stay: March 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Banyan Tree
Thank sauwaiireney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 May 2016

Dear sauwaiireney,

Thank you for taking the time to share your recent Banyan Tree experience in Macau.

We are pleased that we were able to provide you with a quality in room amenities and we look forward to being of assistance again in the near future.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2016

Great and courteous service. We enjoyed a memorable and relaxing stay! Definitely looking forward to going again. Employees and service were beyond expectations. Book directly from hotel website and the great hospitality service will start shortly.

Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Banyan Tree
Thank wingshijoycet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 May 2016

Dear wingshijoycet

Thank you for your 5-Star Review of your recent Banyan Tree experience in Macau.

We are pleased that we were able to provide you with a relaxing and memorable experience. The most important is how our associates were able to contribute to your overall experience beyond your expectation.

We look forward to being of assistance again in the near future.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews