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“Enjoyable stay..will return”
Review of Good Heart Resort

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Good Heart Resort
Certificate of Excellence
Reviewed 2 January 2013

Stayed here over the Christmas period (7 days in total) and wish we stayed for longer. We stayed in the bungalow nearest to reception overlooking street/beach. It was fantastic. Each morning waking up to the sound of waves lapping the shore and the cheery staff bopping away to music while setting up breakfast. The rooms are very standard eg bed fridge with outside shower toilet. We knew not to expect 5 star so this was perfect for someone who's laid back and just wanting a chilled out vibe! If you are high matenance this place is not for you. We were also happy with location, is close enough to walk or ride down the road to all the bars but far away enough not to hear the EXTREMELY loud music pumping away all night. I pity the people staying near Irish and rasta bars guaranteed you will struggle getting any sleep. It's also got the best beach on the island, overlooking meno. Great spot for swimming snorkeling etc. most of the islands shores are covered in coral so having a beach right out the front was great. We rode around the island in under half hour and was very happy with our choice of accommodation. The only negatives were each day we had to ask for toilet paper and water..sometimes your room would be cleaned but that also was not guaranteed and the breakfast..hmm well lets just say it wasn't the best eg. If you asked for an omlette you were likely to receive fruit salad or toast or nothing...for some reason they could never get the order right even when they repeated it back to you.. so we gave it a miss most days or just grabbed a juice. Staff were great, friendly owner and great location. Very happy with our stay and will return again. Thank you Good Heart. Jade and Hugh

Room Tip: The 2 Beach bungalows at the front are the only way to go...the other rooms looked very average. Gre...
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  • Stayed: December 2012, travelled as a couple
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2  Thank SORTIEJADE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 August 2012

Lovely lovely staff run this modern hotel in a beautiful beachfront location on Gili T. Very friendly and helpful - we felt we were being farewelled by family as we left on the horse cart. However, if sleep is a part of your holiday plan, carefully research the time of year Ramadhan is being held, which changes every year. The loud speaker from the mosque kept us awake most of the first night and part of the second with LOUD singing until midnight and even louder calls to prayer at 3am, 5am and 5.30am. Earplugs did not help. We cancelled our booking and left after 2 nights, which was accepted very graciously by the staff, with apologies. Not the fault of the hotel, any accommodation except those on the far reaches of the island would be subject to the amplified night time noise.
Good accommodation, clean and convenient, although opening windows and blinds which allow light in would improve the ambience of the rooms. A pleasant breakfast is provided on the beach.
Despite the negative, we would stay again at a quieter time of year.

Room Tip: Ask for a room on the quieter side of the hotel
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  • Stayed: August 2012, travelled as a couple
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5  Thank Victoria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2012

We stayed at Good Heart for a week and a half and it was totally awesome. The staff could not be more helpful, especially Harry, who made sure we were looked after like royalty. The room was clean, cool, spacious and comfortable. Aircon worked well, bathroom had hot and cold running fresh water and modern fittings. We even watched Our AFL team on tv from the comfort of our bed. The snorkeling is fantastic right off the beach in front of the resort. I went scuba diving with Gili Scuba who have their office right next door, they are the only local operator on the island and were very professional. Location is great! A short walk one way and you are at the port area with all the lively restaurants ( cheap safe eating), a short walk the other way and you can sit on the beach for quiet sunset meals. We looked at a fair few resorts on Trewangen and this was easily the best quality and value for money, we will definitely be back. Thanks Harry and staff - you're doing a great job!

  • Stayed: June 2012, travelled as a couple
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1  Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2012

myself, husband and daughters stayed here in april 2012 and had a fantastic holiday. they have 16 or more new rooms which are built to a very high standard, great for families as they have connecting rooms. there is a safety deposit box in all rooms and the staff could not be more friendly or helpful to us, they made our stay so memorable that we will def go back. good heart is situated in the perfect spot on trawangan, away from the bars etc. and has the best snorkeling just off the beach. i was a bit worried at first by some of the old reviews but i got to speak to the owner and it is under all new management now, even the rooms have electronic keys and safe boxes. i would def recommend this place for anyone to stay.

  • Stayed: April 2012, travelled with family
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2  Thank catherine b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

My partner and I booked the Good Heart Bungalows at the very last minute. We were a bit cautious as the hotel had 1.5 stars on agoda and had no reviews or photos. For the price per night ($41 for the deluxe suite) we were prepared to rough it.
However! Upon arrival we were pleasantly surprised! We had a fantastic stay and can say nothing but good things about Good Heart Bungalows!
As it is new we really encourage people to stay and not be put off by the ratings or lack of reviews (they are still developing their name and rep)

Rooms: Our room was fantastic! Probably the nicest we stayed in - and the cheapest. Lots of space. The bed was amazing - so comfortable. The bathroom was nice and clean and big. Safety deposit box. Fingerprint security to enter the room - didn't need to carry a key or anything which was great!
Lights were a bit dull but apart from that everything was fantastic.

Location: Perfect. Opp the beach. Near plenty of restaurants, but quiet enough for rest.

Staff: Lovely. The owner was just lovely, very willing to help. Bit of a language barrier but they are all new and doing a great job at learning english.

Food: Breakfast was small but delicious. On the second day we ended up just paying to have more because the pancakes were so good.

Facilties: Free wifi in the rooms, huge bonus. Spoke to management and they told us their plans to build a swimming pool which would be another great facility.

Would definitely go back. Hope this helps others make their decision.

  • Stayed: March 2012, travelled as a couple
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Thank Beckarz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Good Heart Resort

Address: Gili Trawangan, West Nusa Tenggara 83352, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #16 of 260 Speciality Lodging in Gili Trawangan
Price Range: $52 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Good Heart Resort 2.5*
Number of rooms: 18
Official Description (provided by the hotel):
Good Heart Resort - The Unique Resort at Gili Trawangan, set your leisure holiday at Our Resort with Our Comfortable Luxury Room featured modern - minimalist accommodation in 4 star category on the quiet beach resort area of Gili Trawangan. Our friendly staff will serve and assist you with a Good Heart as our Resort name "GOOD HEART RESORT" to feel as like a home. The Resort is feature a Beach Front View with a white sandy beach along the coastline of 500ha round the island that you can enjoy by foot or cycle and traditional horse car for your unforgettable moment to hunt Sunrise and Sunset tropical beach. ... more   less 
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Also Known As:
Good Heart Bungalows Hotel Gili Trawangan
Good Heart Resort Gili Islands/Gili Trawangan

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