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All reviewsblue marine divebeach frontenjoy the night lifesweet stafflong boat ridebeachfront locationdeluxe suitegili twent scuba divingrooms are bigamazing staffcomfortable bedthe location is perfectnice roomour honeymoonhotel is locatednasi goreng
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Reviewed 14 August 2012

Lovely lovely staff run this modern hotel in a beautiful beachfront location on Gili T. Very friendly and helpful - we felt we were being farewelled by family as we left on the horse cart. However, if sleep is a part of your holiday plan, carefully research the time of year Ramadhan is being held, which changes every year. The loud speaker from the mosque kept us awake most of the first night and part of the second with LOUD singing until midnight and even louder calls to prayer at 3am, 5am and 5.30am. Earplugs did not help. We cancelled our booking and left after 2 nights, which was accepted very graciously by the staff, with apologies. Not the fault of the hotel, any accommodation except those on the far reaches of the island would be subject to the amplified night time noise.
Good accommodation, clean and convenient, although opening windows and blinds which allow light in would improve the ambience of the rooms. A pleasant breakfast is provided on the beach.
Despite the negative, we would stay again at a quieter time of year.

Room Tip: Ask for a room on the quieter side of the hotel
  • Stayed: August 2012, travelled as a couple
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5  Thank Victoria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2012

We stayed at Good Heart for a week and a half and it was totally awesome. The staff could not be more helpful, especially Harry, who made sure we were looked after like royalty. The room was clean, cool, spacious and comfortable. Aircon worked well, bathroom had hot and cold running fresh water and modern fittings. We even watched Our AFL team on tv from the comfort of our bed. The snorkeling is fantastic right off the beach in front of the resort. I went scuba diving with Gili Scuba who have their office right next door, they are the only local operator on the island and were very professional. Location is great! A short walk one way and you are at the port area with all the lively restaurants ( cheap safe eating), a short walk the other way and you can sit on the beach for quiet sunset meals. We looked at a fair few resorts on Trewangen and this was easily the best quality and value for money, we will definitely be back. Thanks Harry and staff - you're doing a great job!

  • Stayed: June 2012, travelled as a couple
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1  Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2012

myself, husband and daughters stayed here in april 2012 and had a fantastic holiday. they have 16 or more new rooms which are built to a very high standard, great for families as they have connecting rooms. there is a safety deposit box in all rooms and the staff could not be more friendly or helpful to us, they made our stay so memorable that we will def go back. good heart is situated in the perfect spot on trawangan, away from the bars etc. and has the best snorkeling just off the beach. i was a bit worried at first by some of the old reviews but i got to speak to the owner and it is under all new management now, even the rooms have electronic keys and safe boxes. i would def recommend this place for anyone to stay.

  • Stayed: April 2012, travelled with family
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2  Thank catherine b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

My partner and I booked the Good Heart Bungalows at the very last minute. We were a bit cautious as the hotel had 1.5 stars on agoda and had no reviews or photos. For the price per night ($41 for the deluxe suite) we were prepared to rough it.
However! Upon arrival we were pleasantly surprised! We had a fantastic stay and can say nothing but good things about Good Heart Bungalows!
As it is new we really encourage people to stay and not be put off by the ratings or lack of reviews (they are still developing their name and rep)

Rooms: Our room was fantastic! Probably the nicest we stayed in - and the cheapest. Lots of space. The bed was amazing - so comfortable. The bathroom was nice and clean and big. Safety deposit box. Fingerprint security to enter the room - didn't need to carry a key or anything which was great!
Lights were a bit dull but apart from that everything was fantastic.

Location: Perfect. Opp the beach. Near plenty of restaurants, but quiet enough for rest.

Staff: Lovely. The owner was just lovely, very willing to help. Bit of a language barrier but they are all new and doing a great job at learning english.

Food: Breakfast was small but delicious. On the second day we ended up just paying to have more because the pancakes were so good.

Facilties: Free wifi in the rooms, huge bonus. Spoke to management and they told us their plans to build a swimming pool which would be another great facility.

Would definitely go back. Hope this helps others make their decision.

  • Stayed: March 2012, travelled as a couple
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Thank Beckarz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2011

The staff at Good Heart Bungalows stole some of our belongings from our room when we were out! The staff can not be trusted. They all sit across the road on the beach waiting for you to leave your room so that they can watch out where you are going and then go into your room. When we returned to our room 2 of the days we were there we had things missing from our room. They did not even clean our room and we had to ask for it to be cleaned! We also had a rat in our room one of the nights. The bathrooms are hot and stuffy even though they are outside and we also paid for a room with air con that did not work properly so it was HOT! and no back up fan! The breakfast was terrible also the only good thing is that you eat breakfast on the beach. Me and my partner will NEVER stay at Good Heart Bungalows Gili Trawangan again!!!! We regret not checking out sooner!

  • Stayed: November 2011, travelled as a couple
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5  Thank Sandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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