We stayed for 5 nights and enjoyed most times of the stay. Located on the west side of the island at the sunset point. They set up a nice bar for you to enjoy the beautiful sunset. Although the private beach was not swim-able due to shallow and rocky, the view was still very nice during the day. Big swimming pool. Free afternoon tea & coffee at the pool side (they need to improve the taste of the snack though). Staff were friendly but I think because this hotel is considered new, the staff haven't had too many experience with complaints. The services were very slow. Slow check in, slow F&B service, slow check out, etc. We lost our room key, and surprisingly they didn't have spare key! I mean, what kind of hotel don't have spare room key? This was quite a turn off for us, I had to ask for the housekeepers key and call them every time we needed room make up or turn down service. The staff didn't seem to handle our problem very well. Breakfast was just OK, need more variety for a 5 star hotel. The "Ayam Taliwang" that we ordered from "in room dining service" was delicious though, very recommended.
The location of this hotel could be a plus and minus. It is far from the central area where the restaurants and bars are, but we enjoyed the tough bike ride and walking, good exercises. If you go at night, better take the horse cart because the road was too dark. Or dinner at the hotel beach bar is not bad at all. They play live music every night.
- Official Description (provided by the hotel):
- Hotel Ombak Sunset is the sister hotel to the popular Hotel Vila Ombak and a new addition to the Island inspired hotel group, The Ombak Group. This idyllic beachfront, garden resort features 152 rooms in 6 categories each with it's own mixture of Indonesian flavors fusing traditional Balinese, Javanese and Lombok Sasak architecture and crafts with modern western facilities. It's fusion concept that makes the Island of Gili Trawangan and the Hotel Ombak Sunset such a unique and refreshing experience ... more less
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- Also Known As:
- Hotel Ombak Sunset Gili Islands/Gili Trawangan