Just now getting to writing a review for our trip, but here it is!
My husband and I stayed at the Iberostar Grand Paraiso for seven nights in September. I booked an oceanfront jacuzzi balcony suite directly with the resort.
When we arrived, we were told the resort was only 20% occupied, and it really felt that way. One morning, we had the whole saltwater pool to ourselves until about 11am when another couple came down - WOW!
When we arrived, we were taken to our room by a golf cart, and Victor spent some time with us. He fixed up our bar, gave us a mini tour, and set me up with everything I needed to have access to the internet (unfortunately, I had to work a bit while there!).
There was an odd ring of dirt in the jacuzzi on the balcony, and on the third day it was finally cleaned and we used it. It was a bit icky.
There were TONS of little bugs in the room. Okay, I know we are invading their space and I am not super picky about crawlies, but they infested my laptop and were crawling in between the keys. When we removed the fruit basket and all traces of food the situation improved.
No such thing as cranberry juice. Husband loves Grey Goose and cranberry, but had to get used to some odd instant fruit drink that came in a carafe daily. He sort of liked it by the end!
A couple of rusted mini bottles were placed in the fridge. It was odd - the person putting them in must have noticed.....
The entry way to the suite has an extra room, and it was really just wasted space with two odd chairs in it. Odd.
THE GREAT STUFF:
What a gorgeous property! We had a blast exploring it.... We thought it felt odd that it was so amazing and there were so few people there to enjoy it.
The tranquility pool was a great place to just chill out. There were rarely any other people there!
The shows at night were a ton of fun. We got to know the servers there and our favorite drinks would be brought to us as soon as we walked in. The entertainment was really good!
There was always tons of room on the beach and privacy was not a problem. We like to chill out and not be on top of other guests, and this was perfect for us.
The spa was super relaxing and a great place to chill out.
We enjoyed going to the other resorts one day and had a fun afternoon in the lobby bar at the Mayan resort. The shopping center was fun and we had burgers and beer one day and just strolled around.
Although the gym was small, we had a nice workout each morning. We are early risers, so we were usually there alone.
We just thought the food was okay. You will always be able to find something you like, and the staff tries so hard to please. I certainly didn't go hungry.... It was hit or miss with some things.
We had a lovely trip. No doubt this property was developed with luxury in mind and a keen attention to detail.
Have a great time - we sure did!
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya