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“Best All Inclusive, Adults Only, Resort on the Riviera Maya, Mexico.”

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Iberostar Grand Hotel Paraiso
Ranked #1 of 11 Hotels in Playa Paraiso
Certificate of Excellence
GreenLeadersGold level
Reviewed 13 September 2011

We have been going here since 2007.
The great food,staff and hotel make it a perfect couple or group place to go.
We go every Labor Day with friends to golf and relax.
The golf course, located on the grounds, is included in the price and I must say , is one of our favorites in the entire Caribbean.
A special thank you to everyone, including the golf staff , for making this trip as memorable as the last!
Hope to see you soon.
The Hastings

  • Stayed: September 2011, travelled with friends
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13  Thank 1Sunworshiper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,738 - 3,742 of 6,040 reviews

Reviewed 13 September 2011

I stayed at Iberostar Grand Hotel Paraiso for the second half of my honeymoon. The hotel is beautiful, the property is very large, and if you stay at the Grand you can go to any of the other Iberostar hotels on the property. The Grand is the only one that is adults-only, and is considered the best of the hotels.
We really enjoyed the French restaurant, as well as the Surf n Turf, but make sure to make your dinner reservations in advance as these restaurants book quickly! We made all of our reservations the day we arrived, and still were not always able to get the exact times that we wanted at these two restaurants. We ate freshly grilled meats, tacos, chips, and guacamole/salsa at the pool buffet around lunch time most days. The only food we weren't in love with was the Japanese steakhouse (it was ok, but not as good as the ones back home) and the food we ordered at the buffet places at lunch time was not great--buffets themselves were excellent, though.
The butler service was fantastic; they brought us whatever top-shelf alcohol or snacks we wanted in our room whenever we called them. There were also a few times that we came back to our room after dinner or an evening in Playa del Carmen to find unexpected treats, such as a tres leches cake, a selection of chocolate-covered strawberries with a white chocolate molded flower, and a bottle of champagne.
The pool bar is really cool because you can either swim or walk up to it, and the Mayan bar (located at the next hotel over, a short walk from our room at the Grand) was gorgeous and bartenders were a lot of fun. The martini bar at the front of the Grand is classy and has amazing drinks.
The only things I didn't really like were that the TV in our room was older and did not have movie channels, the whirlpool tub in our room was only big enough for one person, and you need to reserve a cabana/bed or your lounge chairs pretty early in the morning if you want to be in the shade. These are very minor complaints, considering this is a hotel where you can eat perfect filet mignon and lobster tails with premium alcohol all day. Overall, a fantastic trip and we will return to Iberostar properties in the future!

  • Stayed: May 2011, travelled as a couple
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5  Thank LGinMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2011

We stayed at this resort..it was absolutely perfect. From the butler Victor to all the restaurants and golf and swimming..there was nothing more we could have desired. It was the most perfect place we have ever been to.

  • Stayed: September 2011, travelled as a couple
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4  Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2011

This was our fifth time at the Grand. I didnt think they could spoil us any better than the other times we were there, they did! Fantastic food! Mexico buffet night, Italian buffet night, Gormet and Italian resturants were our favs. Service was great. We will be back next year!

  • Stayed: September 2011, travelled as a couple
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5  Thank humble2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2011

We just returned from a 6 night vacation at the Grand Paraiso Hotel and it was extraordinary across all amenity and service categories!! We have stayed at many all-inclusives throughout the Carribbean over the past several years, including the Iberostar complex in Riviera Miya (Paraiso Maya), and others' all-inclusive properties in Punta Cana, Jamaica and the Dominican Republic. This was by far the best when traveling without kids for food, spa, attention to details, and consistent attentiveness by all staff (even the butlers that weren't assigned to us) .

The Food: Exceptional in most restaurants (Surf and Turf), but especially the daily breakfast and lunch buffets and specialty dinner nights! DO NOT become victim to your usual menu: experiment tasting the culinary delights in the Bella Vista and the Brisas restaurants. The presentations of the foods would entice one to pull out the camera and lure the most skeptical tasters. The Chef, who never slept, was untiring in her attention to diners in all restaurants! Martin was an exceptional waiter!

The Accommodations: The bathrooms were exquisite, and bed/sitting room were well appointed with ceiling fans in the sitting area and on the balcony. Attention to the room throughout the day was frequent, consistent and invisible to us. Our butler Alberto responded to any request we made in a timely, responsive and friendly manner, but more importantly anticipated our desires and needs.

The Pool and Beach: The beach was spotless although the water was choppy and "red flagged" for no swim (heart of hurricane season). Shaded seating was abundant; Paraiso Maya beach was more lively; Grand Paraiso more tranquil. Star Friends Argentine and Jesus for pool and other activities were great, engaging us without being annoying. Pool bartender Daniel was very friendly and info about daily activities.

The Spas: Both in the Grand Paraiso Hotel and in the Plaza centrally located across from the Maya were phenomenal! The Plaza Spa is a must try!!

  • Stayed: September 2011, travelled as a couple
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4  Thank Vacat55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
Price Range: $512 - $1,323 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Paraiso 5*
Number of rooms: 310
Official Description (provided by the hotel):
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more   less 
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya

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