Stayed here 21st September 4 star building minus 4 star service appalling. Owner rude obnoxious and arrogant with a greed for money. To explain no receptionist when finally find someone to much bother for them . But real issue CREDIT CARD booked two rooms through booking .com .I the morning my friend went to pay his bill the owner looked up and said paid then turned his back on him. Friend then asked me if I paid and I said no. I then went in and said the bill needs paying he said done on my friends credit card. I said I want a receipt he then begrudgingly gave me one for 168 euros when friend gets back to England the man has taken double 336 euros when questioned he said booked four not the case this was a cock up between booking.com and the hotel . The owner new this was the case as he knowingly gave receipt for 168 euros and he refuses to refund the money . Booking.com accept there was an error but also fuse to refund the money because the owner of the hotel refuses disgusting attitude from both parties. I believe the owner of the hotel intentionally defrauded us knowing we would go back to UK and hopefully for get about it .not in this case. The owner of the hotel is a greedy nasty little con man with sole intention of conning foreigners. This on top of the dreadful service in the hotel has me me not to want to return to cangis de onis ever again.
- Official Description (provided by the hotel):
- Enjoy some delightful days in the heart of the Principality of Asturias. The hotel, which was built in 2001, has four floors and a total of twenty rooms, two of which are suites and eighteen double rooms. It has a foyer with lifts and a reception area that is open 24 hours a day. We also have the renowned restaurant, El Cenador de los Canonigos, where you will find a creative cuisine based on products from Asturias. The food will delight you and the surroundings and the quality of the service will invite you to sit back, relax and enjoy some exquisite dishes. ... more less
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