Our family spent 9 nights at this campsite with Canvas Holidays, and the staff could not have been less helpful and treated us as an inconvenience. Luckily there was a very helpful Rep at the counter next to Canvas (on the left!). As we kept getting reminded, we were not there at high season yet we struggled to get our 2 kids booked on many of the activities on offer. The indoor pool was very crowded and one particular lady at the stables was very rude. On our first night we ate at the pizza restaurant and witnessed the waitress drop apple torte on the floor, pick it up then put it back in the fridge. The tent and equipment were very tired, the beds very uncomfortable and the bedding was not appropriate for the climate, ie we were very cold every night and this was not rectified. We were in regimented rows, and not the open feel as advertised. The facilities were disgusting with people using the dish/clothes washing sinks to brush their teeth, men using the ladies showers, much to my 9 year old daughter's surprise, and don't believe the silence rule after 11.00pm. We were kept awake til well after 2.00am by a mixed group of French teenagers sited next to the family tents. The campsite is advertised as one of the best in France.......!
Sadly it was the worst holiday we have ever had (and the kids agree!) and it was a relief to escape into the beautiful surroundings of Brittany and to finally leave for good!
We gave Canvas Holidays our feedback, which was much more descriptive, but we have not heard back from them. So much for customer care!!!
- Official Description (provided by the hotel):
- Located between Le Mont Saint-Michel and Saint-Malo, Domaine des Ormes, hotel residence and camping*****, is open all year in a unique 250-hectare nature. For your holidays, with family or friends, Domaine des Ormes offers several types of accommodation: tree houses, water houses, cottage hutte, hotel, apartment, mobile homes or campsite, there is something for all tastes and all budgets. The Domaine des Ormes also offers many activities on site: swimming pools and indoor water park, adventure park, paintball, pedal boats, bicycle rental, fishing and more. Also discover the 18-hole golf course or the equestrian center. There is also a large selection of restaurants (convivial atmosphere at the Club House, overlooking the golf course and the castle; refined cuisine based on local produce and market at L'Oie Gourmande, overlooking the pool; great salads and grilled meats in the restaurant - wine bar Le Cellier). At the heart of a region full of charm, Domaine des Ormes will be your starting point to visit Mont Saint-Michel, Saint-Malo, Dinan, Rennes, etc. The ideal place for successful holidays. ... more less
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- Also Known As:
- Domaine Des Ormes Hotel Dol-De-Bretagne