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“Fine if the weather's fine”
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12 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 4
Costa Adeje, Adeje, Tenerife, Canary Islands

Reviews from our community

Average - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
Any
English first
jamesmurr...
Dunoon, United Kingdom
1 review
“Fine if the weather's fine”
Reviewed 2 May 2016 for a stay in March 2016

Instructions inadequate, both on how to find the apartment in the first place and then how to find the allocated parking place in the complex. Why not give a street name, map reference, post code, parking space number?
Apartment well equipped but is built around a central open air patio, where the dining table and chairs are. If it rains (which, fortunately, it didn't but rain is not unknown) this could be a serious problem. In any case, to get from any one room, including bathroom and kitchen, to any other involves crossing this patio. Not good in the night.
Well situated – once you have sussed out the shambolic geography of the area, which they seem to be still working on. Mini-market on ground floor is open 24/7 and a Hyperdino within reasonable walking distance.

Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 May 2016
Thank you for your comments.

We will certainly amend the arrival details after your comments.

Otherwise we are pleased you enjoyed the apartment.

Kind regards
Villas Away
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greater Manchester, United Kingdom
Reviewed 31 December 2015 for a stay in December 2015

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location, access to amenities &beach
Liked least: Mattresses in the smaller room could be better, but it is fine for the children
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
31 Dec 2015
Thank you for your review

We are delighted that you enjoyed your stay.

We Hope to hear from you again in the future

Kind regards
Villas Away
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Alison R
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“badly maintained -not up to specification - parasol collapsed - rusted through”
Reviewed 23 November 2015 for a stay in November 2015
2
people found this review helpful

Apartment was in a poorly maintained condition:
Wifi - log on failed part way through the week.
Parasol collapsed owing to rust/ decay of base and pole.- collapsed onto my husband.
Dishwasher leaking into kitchen entrance - hazardous with risk of slipping
Bed side light slide switch faulty - risk of Shorting
End cap on spiral stair fractured leaving sharp edges.
Noise twice daily from neighbouring gym - so loud we could have joined in
Noise from hotel construction in front and to the left of property
Beware double bed base - I knocked my legs x 3 on the overhanging base - remedy was to put a case each side to avoid getting too near - very bad design
NO HAIRDRYER ! - when asked about this was told not in the spec! There was however a set of curling tongs which had incorrect plug attached therefore unusable.

Pros:
Clean communal areas and excellent pool
BBC News on TV
Amazing weather all week!
Central Location to Costa Adeje
However we would not return to this apartment . No recompense from the owner who failed to remedy any of the major issues while we were there.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location & Pool area
Liked least: Poor state of the fixtures and fittings
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
23 Nov 2015
Thank you for your comments
We are so sorry to hear about the Parasol and the Dishwasher - these have both now been replaced with brand new ones.
Also the light switch has been fixed.
We consider our guests comments very seriously and immediate action has been taken.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mr glenn...
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“2 weeks winter sun”
Reviewed 13 December 2014 for a stay in November 2014
1
person found this review helpful

great location, wonderful pool, apartment just a little bit jaded.!!.. it maybe unfair to say poor but I am not used to going outside into a courtyard In the middle of the night for a wee !!. its just the layout ( bali style) they call it, everything around a courtyard. Great for 2 people but would be a struggle for 4. wonderful security and very clean in general. better directions, car park numbers and general information from the rental agency would have been better. having said that if they gave us a deal I would rent again !!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location
Liked least: bathroom
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
28 Dec 2014
Thank you for your review and we are pleased that you enjoyed your stay at Las Terrazas del Duque.

We will of course take your comments on board regarding more information and will address this for future guests.

We look forward to hearing from you again in the future.

Kind regards
Villas Away
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kathryn L
Lincoln, United Kingdom
Level 6 Contributor
105 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“If you like good facilities, this is NOT for you!”
Reviewed 26 February 2014 for a stay in February 2014
3
people found this review helpful

Although the apartment is comfortable and the roof terrace superb the swimming pool is difficult to find and not easy to use(2 lifts needed) the satellite TV has been switched off and there is no clean towel and sheet exchange, I had to wash them myself! There is a total lack of information on how anything works or where anything is in the area. There is a lot of noise from the road outside and very loud music from a nearby Hotel. Unfortunately the sun roof terrace is overlooked by five other apartments, so you are not private! I do not think this apartment is value for money and the agent is rather vague, the only information I received was the address and the keys were posted to me 3 days before our flight!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The location and the weather
Liked least: Lack of information, noise and no clean linen.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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